Tarun's eBay Jobs

Manager - Quality Engineering

2009-10-23T11:11:00.000-07:00

Type : Full Time
Location : eBay San Jose CA
Req # 35614 BR
To Apply Send your resume to : tdiwan@ebay.com

Primary Job Responsibilities

Defining, implementing, and maintaining best-of-class processes, procedures, and tools to enhance quality engineering processes and productivity

Driving measurable change in the company’s product and code quality

Resource allocation, capacity planning, scheduling, risk management, issue resolution and productivity metrics tracking

Mentoring and leading their team locally or geographically spread to deliver features and updates to the site on schedule while achieving high quality objectives

Performance reviews, compensation, career planning and recruiting new talent as required to manage varying work load

Influence development managers and architects to insure that appropriate levels of quality and testability is built-in to the design and code

Job Requirements

The ideal candidate will have extensive experience with the architecture and quality of high volume, real-time transactional systems and possess detailed knowledge of software development best practices

5+ years experience in leading engineering and quality teams

10+ years hands-on experience in requirements analysis, design, coding, and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.

3+ years experience in working on high-volume web / eCommerce capabilities

3+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.

Expertise required in design and implementation using relational databases (prefer Oracle).

Exposure to Ajax technologies desired.

Strong experience in managing offshore teams and bringing out their best potential/efficiency irrespective of their geographical location

Basic Qualifications

Outstanding presentation and written skills as well as the ability to deal effectively with both technologists and business representatives

Proven results-oriented person with a delivery focus.

Good time management and ability to work on concurrent assignments with different priorities

Ability to facilitate cross functional team communications

Self-motivated, able to work independently and be able to thrive in a multifaceted fast-paced development environment

Excellent abilities to make sound decisions within a short timeframe

Education BSCS or BSEE or Other Related 4yr Technical Degree

Principal Engr, Automation Optimization

2009-10-22T14:55:00.000-07:00

Type: Full Time
Location : San Jose
Req # 35467
To Apply Send your resume to tdiwan@ebay.com

Primary Job Responsibilities

At eBay, our goal is to deliver high quality software that exceeds our customers' expectations.
Excellence in automation is key to delivering high quality with confidence.

This is a unique position that will wield significant influence on the course of automation at ebay. The successful candidate will be passionate about driving excellence in ebay's user -level automation specifically striving for : 1) automation 'capability" with high relevance to user experience and site live traffic patterns 2) High re-usability and low maintenance costs 3) Leveragability at all points in the development life cycle 4) Robustness 5) Optimized bug yield 6) Automation suites that can be dynamically composed to meet a wide range of test regression requirements as those requirements emerge.

The engineer in this position will be a vital member of the automation team who will work extensively within the functional test groups to optimize how automation is developed, used and maintained. Engineer may be asked to deliver training on select automation topics to drive and encourage best practices. The engineer will use this experience "in the field" to drive improvements in the automation frameworks developed and maintained by the automation team.

Job Requirements

The successful candidate will be very competent at conventional code coverage analysis using tools such as EMMA, as well as leveraging all sources of data in the quality ecosystem such as site traffic patterns, browser and OS demographics, defect and change trends in the ebay site code base, etc. Strong interpersonal and communication skills required (verbal and written)

Basic Qualifications

Prior experience in Data Mining and Data Analysis
Demonstrated ability to both establish and optimize software testing processes
Experience in creating user-level automation for product testing
Competence in Java

Education
Masters Degree or Equivalent

Call Center Training & Quality Manager

2009-10-21T11:32:00.000-07:00

Requisition No. 32693BR
Category Customer Support
Work Location StubHub San Francisco
Type : Full Time

Primary Job Responsibilities
The Call Center Training & Quality Manager will report to the Director of Customer Service at StubHub and sit on the Customer Service leadership team. This individual will be responsible for providing leadership to the StubHub CS Operations team consisting of training, quality assurance, and executive customer care (handling escalated customer complaints).

The ideal candidate will be an inspirational leader capable of working with a diverse group of management styles and guide them in support of the customer service department. This individual will be responsible for understanding the unique business needs of StubHub and managing a small team of customer service professionals in support of call centers across the country.

This person will also be a champion of the customer and try to capture that voice of the customer and provide actionable feedback to people in the department and at the company.

Job Requirements
The ideal candidate will have 10+ years of Call Center experience, with minimum 8 years as a manager or director. Additionally, prior experience in training is a plus. This includes: Excellent understanding of training best practices and experience with content creation and presentation
Experience in eCommerce, large consumer branding, or technology organizations is highly desirable. In addition, a successful candidate will have: Management presence -- a successful track record partnering with a team delivering superior business results, adaptability, flexibility, collaborative and results driven, sense of humor and ability to maintain calm. Ability to roll with and drive change in a fast-paced environment

• Act as a strategic thought partner to the StubHub CS leadership team to help build a stronger functional organization capable of enhancing the performance of our business.
• Oversee the day-to-day operation of staff (spread across 3 different sites)
• Serve as final arbiter on training and quality assurance issues that arise.
• Responsible for overseeing recruitment and hiring in department, as well as addressing staffing needs.
• Works with each of the supervisors and managers to help develop their departments as well as forecast if additional hiring is necessary
• Must work with CS Director to set goals for Ops team as well as assist with setting departmental goals
• Identifies strengths and weaknesses within the department as well as in the managers to help coach department and personnel
• Works with technology and product development to insure adequate tools are developed to address day to day needs of the department
• Provides coaching to help employees understand how their actions impact the customers and what process or coaching improvements will positively impact those customers
• Personal passion about delivering on customer commitments. Providing the optimal customer experience and understanding how to build a team to obtain that experience.
• The ability to think and act strategically while delivering operational excellence across a call center environment
• Excellent interpersonal skills; ability to work with all levels in the organization
• Excellent oral and written communication
• Strong organizational and project management skills
• SharePoint experience preferred
• BS/BA or equivalent, MBA a plus

Education Bachelors Degree or Equivalent

Manager, Product Management 3

2009-10-15T14:22:00.000-07:00

Location : Pay pal San Jose CA
Type: Full Time
To Apply: Send your resumes to tdiwan@ebay.com

Primary Job Responsibilities
At PayPal, we’re laser-focused on creating better ways for consumers and merchants to pay and get paid. Putting customers’ needs first, coupled with a “challenger” mindset, we’re redefining the payments category through product, marketing, and service delivery innovation. PayPal is not for everyone. To re-invent a category, we need creative, courageous individuals who challenge conventional wisdom and are fired up about new and better ways to deliver for the customer.

The North America Consumer Products team is seeking an experienced Senior Product Manager to help make PayPal the #1 payment method for online purchases. This will entail making customers aware of PayPal at checkout and enhancing both the checkout value proposition and end-to-end experience. Possible solutions may include, but are not limited to, the provision of product search, purchase protection, gift cards, incentives/coupons, tracking and enhanced checkout flows. This position’s ultimate goal is to get customers to use PayPal wherever PayPal is accepted.

The successful candidate will:

• Understand online shoppers and their needs; prioritize the segments where PayPal can --and will-- win.
• Develop innovative solutions that drive consumer satisfaction (NPS) and usage (number of transactions and average purchase volume)
• Define compelling value propositions and product messaging
• Have a continuous improvement mindset; champion a test-and-learn approach (test, learn, rollout... repeat)
• Gather and prioritize requirements for the NA Checkout product roadmap
• Lead development and oversee implementations of go to market strategies
• Be the P&L owner for all consumer checkout products
• Partner with Finance to develop 1-year and 3-year forecast, and manage the business to plan
• Partner with Risk and Transaction Economics teams to manage expenses
• Partner with Marketing and Customer Service to drive product adoption, activation and engagement.
• Develop and launch consumer PayPal purchase protection
• Improve our current shopping platform (“PayPal Shopping”)
• Position Turbo Checkout (TXO)
• Help identify and drive the ideal consumer checkout experience and implementation of marketing requirements.
• Manage four direct reports (3 Senior Managers, 1 Manager)
• Present your vision, key strategies, initiatives and results to senior PayPal and eBay leadership

This position provides a terrific opportunity for an experienced product manager to take PayPal’s core business to the next level in PayPal’s largest market. You’ll be at a place where your ideas spark action, where you are empowered to drive your ideas into reality.

Job Requirements
This individual must be an exceptional strategic thinker with a broad and deep understanding of trends and technologies in financial services, payments, the Internet and ecommerce. Required skills and experience include:

* 8 – 12 years work experience in product strategy, product management, or product development in payments and/or retail

* Significant experience with and understanding of existing and emerging internet technologies, major web developments and retail/shopping trends

* Great consumer mindset and advocate – must absolutely “get” and care for what drives consumers

* Strong strategic analysis and strategy development skills, including data-driven market, competitive and customer needs analysis, and development of effective presentations

* Excellent executive presence, including ability to build credibility with and effectively influence senior executives from a variety of disciplines

* Effective team leadership skills and a passion and talent for developing and mentoring team members

* Vision, passion and a deep belief in the power of technology and great product value and design to transform markets and customer behaviors

* Must be able to work effectively across the matrix at all levels in the organization

* Must be effective at making decisions and brokering trade-offs

* Must be an innovative thinker who thrives when working on green field opportunities.

* Strong results-orientation 100% non-negotiable.

* Big bonus: Sense of humor and authentic personality & leadership style

Basic Qualifications

MBA or equivalent

Software QA Engineer 4 --Performance Engineer

2009-10-01T15:21:00.000-07:00

Type: Full Time
Location: San Jose CA
Req # 35212
To Apply : Send your resumes to tdiwan@ebay.com

Primary Job Responsibilities
End-user experience is of utmost importance in e-commerce and directly affects the profitability of the business. Hence fast response time is a customer expectation for the transactions made on eBay websites. The Sitespeed performance engineer is expected to continuously assess the end-user experience by measuring and monitoring the Sitespeed related metrics such as latency. The successful candidate will devise measurement frameworks for eBay site speed and then apply sound performance engineering principles to analyze the data. She/he will identify the root causes leading to higher response times and degraded performance. He/She will also study page weights and javascript execution times. Measurements will be undertaken in production as well as laboratory controlled environments.

Job Requirements

* Use of web performance measurements tools such as Keynote and/or Gomez

* Experience in performance engineering (not limited to testing) concepts

* Identify the various components in the total end-to-end delay budget and provide insights to optimize each component.

* Analysis of page layout and web page elements and their effects on rendering latency

* Characterization of javascripts, css, and other web page elements

* Devising of frameworks to measure web page latency

* Understanding the impact of network and back end services on page latency

* Performance modeling and analysis of web traffic on e-commerce sites

* Modeling system behavior and study perturbations under different conditions

* Work under very tight schedules and uncertainty

Basic Qualifications

* MS/PhD in Computer Science/Engineering with 12+ years of experience or equivalent in internet industry

* 8+ years in performance engineering - profiling, modeling, analyzing, identifying bottlenecks, proposing and proto typing remedies, etc.

* 5+ years of experience in Java technologies applied to e-commerce

* Experience designing web pages and e-commerce sites

* MS Windows and multiple flavors of Unix and Linux systems

* Java, C/C++, Ruby, PHP, Python, and other high level languages

* HTML 1.1, CSS, Javascript, servlets, and Java Server Pages

* Must be experienced using tools like KITE, YSLOW, network analyzers, Silk, LoadRunner and similar performance tools

* Experience in automating performance measurement tools and generating report

* Proficiency in network protocols like TCP/IP, DNS, and LDAP

* Proficiency in Apache, Tomcat, IBM WebSphere, JRockit, Oracle Databases

* Must have used IBM tools like Memory Analyzer, Thread Dump Analyzer, Core Analyzer, and be able to interpret Java garbage collection logs.

Education
Masters Degree or Equivalent

Principal Engineer, Performance Engr

2009-10-01T15:16:00.000-07:00

Type: Full Time
Location: San Jose CA
Req # 35213
To Apply : Send resumes to tdiwan@ebay.com

Primary Job Responsibilities
Principal Performance Engineering position will contribute to the performance analysis of complex, multi-tier distributed software applications. Candidate will be a self starter who will serially add new areas to bring under the purview of Performance Engineering. Will work with the Dev and QA engineers, DBA, and Operation teams to analyze application features and their impact on the performance of the overall system. Must be able to smell performance issues at design time and articulate early in order to influence product design. Must be able to work independently to define highly relevant test cases and be able to execute the tests along with providing accurate analysis of the test results. Must have a strong modeling background and be able to translate production traffic logs into traffic generator models. Be able to apply statistically rigorous analysis to the measurements and localize performance issues back to the code.

Job Requirements

*Web application load and performance testing with open source tools such as JMeter, Grinder and COTS tools such as Silk Performer or LoadRunner

*Load, Stress and Performance scenario testing under load

*Knowledge of Oracle databases, NT, and Unix/Linux from a load and performance perspective

*Executing planned testing tasks for both International Sites and US.

*Ability to communicate effectively with developers, operations, release management, and QA peers.

*Passion for performance engineering and out problems.

*Identifying project risks and making recommendations to minimize risks related to performance bottlenecks; ability to anticipate problems.

*Escalation of project issues to appropriate leadership in a timely manner.

*Knowledge of performance engineering processes.

*Propose and research tools, scripts, processes to improve L&P testing methods.

*Keep abreast of the state-of-the-art in performance engineering techniques.

*Contribute to industry and technical colloquia; represent eBay at technical events and conferences.

Basic Qualifications

*BS/BA in CS or related field, Masters/PhD CS desirable

*12+ years experience in requirements and design review and performance testing of scalable, distributed, fault-tolerant applications in NT and UNIX environments.

*Experience with Load and Performance testing techniques with J2EE, Unix systems

*Familiarity with relational databases (prefer Oracle), Unix shell scripting, XML, ISAPI, HTML, XSLT and basic NT/UNIX system administration.

*Experience with statistical packages and numerical analysis.

*Experience with QA performance tools like SilkPerformer, LoadRunner, JMeter, Grinder.

*Experience with profiling tools JProbe/JRockit, debuggers.

*Experience with Java/C++, Perl/Python assumed.

*Project experience with IBM WebSphere or other application servers a plus.

*Knowledge of connection pooling/caching/network IO/JVM/GC tuning a plus.

Education
Masters Degree or Equivalent

Principal Engineer Automation Framework and Tools Development (Performance Engineering)

2009-10-01T14:39:00.000-07:00

Type: Full Time
Location : San Jose CA
Req # 35211
To Apply : Send Resumes to tdiwan@ebay.com

We are searching for a Senior Automation Tools Engineer to take on a cutting edge role in a new mission. Successful candidate will contribute to the design and implementation of a complex, service oriented, meta-data driven test framework for performance engineering. Must have prior experience in developing, delivering and deploying automation frameworks. Candidate will be a self starter who will serially add new areas to this framework as defined by business needs. Will work with architects and performance engineers to understand the automation needs. Must be adept at quickly generating POCs and validating new ideas. Must be able to integrate open source and COTS tools to provide a seamless end-to-end performance testing framework. Must have a strong modeling background.

Job Requirements
• Design and deployment of an automated performance test framework.
• Knowledge of performance engineering processes.
• Propose and research tools, scripts, processes to improve on methods of performance testing.
• Passion for performance engineering and out problems.
• Strong interpersonal skill and oral and written communication skills.
• Ability to communicate effectively with architects, developers, operations, release management, and QA peers.
• Knowledge of web application load and performance testing with open source tools such as JMeter, Grinder and COTS tools such as Silk Performer or LoadRunner
• Research, test & recommend vendor product offerings related to test automation.
• Develop architectural design documentation; build documentation and operational training material related to assigned projects.

Basic Qualifications
• BS/BA in CS or related field, Masters/PhD CS desirable
• 8+ years experience in architecture and design of automation frameworks and performance engineering.
• Design patterns and distributed systems
• Agile and test-driven, component-oriented iterative development practices
• Expertise with Java/C++, Perl/Python assumed.
• Experience with Load and Performance testing techniques with J2EE, Unix systems
• Experience in meta-data driven architectures
• Experience in JEE, JSP, XML, HTML/DHTML, JavaScript, Web Services, SOA and other distributed technologies and architectures
• Experience with application monitoring tools
• Experience with QA performance tools like SilkPerformer, LoadRunner, JMeter, Grinder
• Knowledge of connection pooling/caching/network IO/JVM/GC tuning a plus Experience with profiling tools JProbe/JRockit, debuggers a plusProject experience with IBM WebSphere or other application servers a plus.

Sr HRIS Project Manager with SAP HR Exp

2009-09-28T15:52:00.000-07:00

REQ # 34859
TYPE : Full Time
LOCATION : SAN JOSE, CA
TO APPLY: Send your resume to tdiwan@ebay.com

Primary Job Responsibilities
Reporting to the Director of Global HR Systems, this position is responsible for leading requirements definition, functional specifications, and project management for key global initiatives on the Human Resources Information System roadmap. This position will work closely with other HR groups, IT, various functional groups, and business units in defining and implementing HRIS solutions to meet business objectives. Job responsibilities include:

* Gathering and documenting business, technical, and operational requirements for initiatives; facilitating brainstorming sessions; developing functional specifications, use cases, test plans, communications and training plans.

* Providing implementation support through transition to ongoing operations.

* Conducting project kickoff meetings; defining project scope; developing detailed project plans; identifying project dependencies; managing issues and risks; prioritizing tasks to meet project objectives; communicating status; tracking and driving projects to successful completion.

* Collaboration and coordination with cross-functional team members to complete deliverables and resolve issues. Hands on development of deliverables as required.

* Ensuring program scope, schedule, quality, and associated metrics are adequately defined and delivered.

Job Requirements
Minimum 8-10 years experience in enterprise applications implementation (including packaged and custom development); strong business systems analysis and process design skills; knowledge of project management software tools and management techniques.

* Demonstrated track record of successfully planning and managing large-scale project implementations from start to finish

* Experience taking strategic business initiatives and crafting clear, thorough functional requirements to be implemented by IT, Engineering, or 3rd Parties

* Exceptional analytical and problem-solving skills, and experience applying these skills within complex technical programs to address design considerations and technical requirements

* Strong interpersonal skills with ability to build strong professional relationships, and effective interfacing with various levels of management

* Excellent verbal and written communication skills required, with ability to communicate clearly with all types of users

* Must be a true team player that works well in collaborative situations and excels in partnering across organizations

* Proven project management skills with ability to handle multiple concurrent programs, make trade-offs, meet tight deadlines; and be solutions-oriented; ability to demonstrate a sense of urgency and ownership to drive programs to completion

* Highly organized, with strong attention to detail and follow through skills

* Ability to operate effectively in a dynamic, fast-paced, and results-oriented environment, and be flexible and adaptable to changing situations

* Self-motivated and able to work with minimal supervision

* Proficient in Microsoft Office applications, including Excel, Access, PowerPoint, Word, Visio, Project

Basic Qualifications

Bachelors Degree Required

Minimum 8-10 years experience in enterprise applications implementation (including packaged and custom development); strong business systems analysis and process design skills; knowledge of project management software tools and management techniques.

Staff Quality Engineer

2009-09-23T14:13:00.000-07:00

Type : Full Time
Location : San Jose CA
Req # 34807 BR
To Apply : Send your resumes to tdiwan@ebay.com

Description:
Quality engineering position will contribute to the design and implementation of complex, multi-tier distributed software applications. The focus will be on supporting the QA effort for current and next-generation Attributes back-end and front-end solutions. Will work with the other QA engineers, development, DBA, and Operation teams to implement application features. Will work independently to test major features, as well as work jointly with other team members to deliver complex changes. The individual should have a good working knowledge of java. Knowledge of all aspects of testing required: white-box, gray-box, and black-box. A background in working with large datasets to drive appropriate L&P testing with the L&P team is desirable.
The duties will include developing test plans and test cases, accurate and timely test status reporting, and working with the QA team to ensure standard QA processes are followed including usage of Test Case management systems and various other tools such as Clearquest for bug management

Responsibilities include:
. Back-end/front-end testing as needed
. Creating test plans and test cases for new assigned features
. Executing planned testing tasks and providing timely and accurate analysis of findings
. Keeping management informed of progress
. Communicating effectively with developers, operations, release management, and QA peers
. Proactively solving problems
. Identifying project risks and making recommendations to minimize risk
. Escalating project issues appropriately
. Proposing and researching tools, scripts, and processes to improve functional testing
. Giving input into the performance and scalability of the programs under test
. Position will report to Manager, QA

Requirements:
. Strong experience with SQL language
. Project experience with IBM WebSphere or other J2EE application server.
. Proficiency in testing Web Applications with comprehensive knowledge of browsers and JavaScript required.
. 6 or more years experience in reviewing product requirements and design, creating test plans, and manually feature testing scalable, distributed, fault-tolerant applications in Windows.
• MS/BS/BA in CS or related field
• 8+ years experience in requirements and design review and testing of scalable, distributed, fault-tolerant applications in UNIX and NT environments.
• In-depth knowledge of QA testing techniques such as Black Box, White Box, and Risk-Based testing.
• Oracle RDBMS/PLSQL experience.
• Good Perl/shell scripting on Unix, specifically Solaris experience a plus
• Excellent working knowledge of java-based or C++-based developed software required, development experience preferred. Ability to design and implement complicated automated testing frameworks.
• Project experience with IBM WebSphere or other application servers a plus.
• Experience with XML/XSL and other open-source technologies will be desirable

Senior Systems Developer --Presentation Kernel Team

2009-09-18T10:15:00.000-07:00

Location : San Jose
Term : Full Time
Req # 33994

Primary Job Responsibilities
In this exciting and challenging opportunity, the successful candidate will join eBay’s kernel team with responsibilities for design and development of presentation platform. This individual will work closely with our architects and other kernel developers to implement innovative presentation infrastructure projects.

Primary responsibilities include:

* Implement and deliver presentation platform modules

* Design, develop and enhance Javascript based client side kernel framework

* Whly work in any presentation kernel areas to provide highly scalable and efficient presentation framework

* enhance and maintain VJET technology

* Work with development leadership for prioritization and delivery of next generation presentation platform

* Follow Ebay quality engineering processes to deliver higher quality products and services

Job Requirements

* You must have a strong command of X/HTML, DOM, CSS, JavaScript, cross-browser compatibility issues, and client-side performance optimization.
* You must have a strong command of client/server programming in HTTP environments, including a strong working knowledge of the HTTP protocol.
* You must have a successful track record of creating and documenting APIs that enable modular, performant extensibility.
* You must have superior writing and public-speaking skills.
* You must have a strong attention to detail.

· 5+ years of large scale, full life cycle development experience as a development engineer or architect
· 4+ years of experience in Java and JavaScript
· Experience of large scale web development
· Expertise in HTML, XML, CSS, DHTML, AJAX, JSP, JUnit
· Experience in Web Services including SOAP, XML-HTTP a plus
· Excellent oral and written communication skills with ability to describe complex concepts in a concise fashion
· Proven results oriented person with a delivery focus
· Experience in globalization and localization a plus

Basic Qualifications
· 5+ years of large scale, full life cycle development experience as a development engineer or architect
· 4+ years of experience in Java and JavaScript
· Experience of large scale web development
· Expertise in HTML, XML, CSS, DHTML, AJAX, JSP, JUnit
· Experience in Web Services including SOAP, XML-HTTP a plus
· Excellent oral and written communication skills with ability to describe complex concepts in a concise fashion
· Proven results oriented person with a delivery focus
· Experience in globalization and localization a plus

Education
BSCS or BSEE or Other Related 4yr Technical Degree

QE Lead

2009-09-10T13:55:00.000-07:00

Type: Full Time
Location : San Jose CA
Req # 34580
To Apply Send your resumes to tdiwan@ebay.com

Primary Job Responsibilities

As a QE engineer and Dedicated team lead, the responsibilities include:

* Design, develop and lead eBay's next generation QE initiative. As part of the QE team, this individual will be responsible for the oversight and development of broad testing framework / unit, functional and integration testing.

* Be able to articulate, evaluate and evangelize testing strategies (including TDD, Test-First Programming, and Acceptance Testing) and apply them in eBay's context as well come up with metrics for realistic testing effort estimation.

* Will be actively involved in low level code testing. Part of the code base includes: Application and Component Frameworks, Presentation Infrastructure, Database Access Layer, Services Infrastructure including SOAP, Caching Systems, Common Rules Engine Services, Logging, Static and Dynamic Configuration Services and various Deployment Models.

* Work with engineers, managers, Product Management, QA, Load & Performance, and Operations teams to develop innovative testing solutions that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to testing goals and principles.

* Estimate testing effort, prioritize projects, plan implementations, and help rollout system changes. Help define, and supervise the testing of complex, multi-tier distributed software systems and impacted domains that provide value-add from site quality perspective.

* Identify process, technology challenges and deficiencies that need to be addressed and drive those changes to successful adoption.

* As a dedicated team lead, establish the team as a center of expertise and excellence for a specific assigned functional area, define team direction based on current and emerging technologies and organizational requirements

* Participation in the design of new features for the website working closely with Product Management, Design, Usability, Product Development and Operations.

* Mentoring and leading the team members to successful implementation of features and in delivering updates to the site on schedule while achieving quality objectives

* Risk assessment and capacity planning for the assigned functional area

Job Requirements

The duties will include developing test plans test cases & test tools, and working with the development and other QA teams to ensure standard QA/QE processes are followed including usage of Test Case management systems.
An individual with a development background interested in broadening experience into testing is required.

Leading the effort and defining the application platform testing approach and needs.
Creating test plans and test cases for new assigned features, developing test tools for white-box testing. Executing planned testing tasks and providing timely and accurate analysis of findings. Keeping management informed of progress.
Communicating effectively with developers, operations, release management, and PD/QA peers.
Proactively fixing bugs and solving problems.
As a dedicated team lead, be the voice of quality at product design and throughout the product life cycle. Scope testing needs, monitor the team’s progress, assess risks to the product and program and articulate those to management.

Basic Qualifications

* BS/BA in CS or related field

* 8+ years experience in requirements analysis, whitebox testing, and testing of scalable, distributed, fault-tolerant applications.

* Solid Knowledge of QA testing techniques to determine appropriate number of test iterations and applying risk-based testing concepts.

* Experience in JAVA and JUNIT required

* Have Oracle RDBMS experience.

* Familiarity working on NT systems

* Experience testing of software applications that are java-based.

* Knowledge of J2EE and application servers such as websphere and web-logic

* Solid Quality Assurance background, including Code Coverage (Emma)/Mock concepts/Static Analysis (PMD, Klocworks)

* Good communication skills

Education
BSCS or BSEE or Other Related 4yr Technical Degree

Applications Architect – PayPal San Jose

2009-09-10T10:28:00.000-07:00

Location : San Jose CA (PayPal)
Type: Full Time
Req # 34574

As a member of the Application Architecture team you will:
Be counted on to set architectural direction for critical areas of the PayPal systems.
Work with several senior level software designers and their development teams to guide new feature development.
Contribute to the architectural principals and technology standards that raise the availability and scalability of PayPal's payments business.
Make technology selection decisions, including assessing and recommending external vendors.

Our Critical Requirements:
You must:
Be passionate about providing world-class solutions for millions of customers across the world
Have strong business and technical vision and the ability to communicate this vision to all levels of management
Exhibit strong leadership and strong technical skills
Posess a proven history of innovation in a high-pressure environment
Be able to make high quality decisions with limited information
Thrive in an environment of constant change
Be a quick learner undaunted by complex systems or large code bases
Read C++ and Java code fluently

Our Preferred Requirements:
The ideal candidate will also have:
Experience with the payments industry, online transaction processing (OLTP), and/or world-class websites.
Experience with the Linux development environment, W3C standards such as XML, XSL, HTTP, XHTML, CSS, etc.; cryptography; data modeling

SOA Architect

2009-09-10T09:00:00.000-07:00

Location : San Jose, CA
Type: Full Time
Req # 33254

Job Description:
eBay’s world leading online auction system has a layered Java application architecture running on thousands of servers. This is a scalable yet integrated system that supports very large transaction volumes and has a high degree of flexibility in running a globalized and unified code base that supports sites in many countries and languages.
As a key member of eBay’s Marketplaces Technology Leadership team, the candidate will ensure the architecture strategies are aligned to support development, productivity, scalability, operational excellence and business-technology alignment for the eBay Marketplace businesses. This position will be focused in three main areas: platforms, services and new business initiatives.
This position will provide the vision, leadership and guidance to define the architectural roadmap for eBay’s Marketplaces. Reports to the Director of Systems Architecture and is a key member of the Systems Development Leadership Team for Marketplaces Technology.
The successful candidate thrives in an entrepreneurial, fast-paced work environment, is process oriented and has good communication and presentation skills. Your job, if you are accepted, is to improve this environment and position it for continued success in the future.

• Experience with complex, large scale, highly available systems
• Experience in designing the next generation solutions relating to software frameworks/infrastructure for areas such as caching, tracking, O/R mapping, presentation layer, security, data dependant routing, memory management, connection management, failover recovery, etc.
• Interface with vendors on leading edge technologies and ongoing challenges for areas such as deployment platform, development platform, RDBMS, caching, security, rules engines, JVM, etc.
• Extensive experience in designing and developing frameworks or other infrastructure code that other developers utilize to build large scale applications and systems
• Extensive knowledge and experience with foundational framework/infrastructure areas like OOAD, system layering, patterns, threads, JVM, sockets, JDBC, etc..
• Experienced in workflow engines and event based systems
• Has outstanding communication, presentation and written skills as well as an ability to deal effectively with both technologists and business representatives and to sell and promote ideas across the organization
• Deep understanding of key Enterprise Middleware technologies (J2EE, Web Services, Integration and Application Servers), Open Source model, and various open source components.
• History of initiative and significant software accomplishments
• Deep understand in distributed computing, focusing on asynchronous processing, messaging and service oriented architecture (SOA).

Requirement:
• Grid computing, focusing on improving automation, monitoring and reporting, management, fault tolerance, availability, and provisioning
• Distributed computing, focusing on asynchronous processing, messaging and service oriented architecture (SOA)
• Workflow engines and event based systems
• Asynchronous processing and messaging
• Experience working with Application Architects and Engineering team
• Java programming language
• Business and process analysis, operational modeling, simplification and automation
• Evaluation of new software and hardware technologies in collaboration with vendors and partners
• Business and operational analysis, TCO and NPV analysis, and modeling
• Project Management
• Conducting code and infrastructure audits
• Auditing web site applications and the ability to correlate to PDLC standards.
• Information security audit and compliance initiatives
• Application architecture or worked closely with Application Architecture team
• Been part of a geographically distributed team
• Working knowledge of SOX and PCI regulatory requirements

Education:
• Degree and experience in CS, EE or related field, BS +12 years, Masters +10 years or PHD +8 years

Manager, Channel Marketing

2009-09-01T10:33:00.000-07:00

Term: Full Time
Location: San Jose (PayPal)
Req ID # 34527

Primary Job Responsibilities

The Sr. Marketing Manager, Channel is part of the North America Business Unit (NABU) and will be focused on managing all aspects of the Carts & Hosts business. In this high visibility role, the Sr. Marketing Manager, Channel will be responsible for strategy creation and execution for the Carts & Hosts business (Carts, hosts, etc) – this business is a key part of PayPal’s strategy and we are looking for a highly motivated and enthusiastic individual to lead this effort.

Job Requirements

*Creating a winning strategy to continue the explosive growth this business has seen in the last few years

*Working effectively with key partners across the organization to create and execute the strategic plan. Key partners include Product, Support, Integration and Sales.

*Creation and execution of strategic plan will include creating and executing (with the help of the respective teams) the roadmap for product, support, and integration.

*Responsible for a multi-million dollar Rev target for the Carts & Hosts business.

*Work with Financial Planning and Analysis (FP&A) to track rev performance on a monthly basis. The Sr. Manager will also lead yearly forecasting / planning process for Carts & Hosts.

*Success at both creating and managing innovative, timely, measurable, and cost effective channel marketing programs (Online and Offline).

*Managing the multi-million dollar Channel budget.

*Manage communications to our partners so they get the right info at the right time and always feel informed.

*BS / BA Marketing. MBA a plus.

*7+ years of business management and marketing experience in the high tech industry (online experience strongly preferred). Experience creating successful channel programs.

*Razor sharp analytical skills to be able to measure and evaluate programs.

*Prior experience in preparing strategic marketing plans, including setting objectives, defining budget and project requirements, and planning and executing tactics.

*Online marketing experience.

*Experience working with SMBs is a plus.

*~10% Travel / Visit PayPal’s support center in Omaha once a month

*Ability to successfully communicate and collaborate cross functionally is critical.

*Ability to successfully drive major projects.

*Ability to work with minimal direction.

*Desire to get involved and lead initiatives

Basic Qualifications

* BS / BA Marketing. MBA a plus.

* 7+ years of business management and marketing experience in the high tech industry (online experience strongly preferred). Experience creating successful channel programs.

* Razor sharp analytical skills to be able to measure and evaluate programs.

* Prior experience in preparing strategic marketing plans, including setting objectives, defining budget and project requirements, and planning and executing tactics.

* Online marketing experience.

* Experience working with SMBs is a plus.

* ~10% Travel / Visit PayPal’s support center in Omaha once a month

* Ability to successfully communicate and collaborate cross functionally is
critical.

* Ability to successfully drive major projects.

* Ability to work with minimal direction.

* Desire to get involved and lead initiatives

Education
Bachelors Degree Required

Business Development 4

2009-08-20T14:28:00.000-07:00

Job Type : Full Time
Req # 33866
To Apply Send resume to tdiwan@ebay.com

Primary Job Responsibilities

Revenue generated from auto manufacturers has become an important part of eBay Motors' business - and will continue to increase over the next few years.

The Sr Manager of OEM Partnerships is tasked with managing all interactions between eBay Motors and auto manufacturers, both domestic and foreign.

This includes sourcing, negotiating, and managing all advertising campaigns, used car programs and new car programs that OEMs may carry out on eBay's US properties:

* For advertising campaigns, this includes running annual upfront commitments as well as developing specific adhoc programs throughout the year; collaborating with eBay's advertising partners (eg Yahoo) in order to deliver value to the OEMs; ensuring that those programs are correctly being carried out on the eBay platform; measuring campaign success for continuous improvement

* For used cars, this involves managing eBay Motors' CPO program, by increasing the number of participants as well as improving the way the program works and increasing its value to both OEMs and eBay

* For new cars, this involves building out an entirely new product flow on eBay Motors, as well as working with OEMs and dealers on specific new car promotions such as Daily Deals, liquidation events, etc.

The Sr Manager of OEM relationships works daily with the following teams: Advertising , Product Management, Product Development, Marketing, and the entire Motors business unit. He/she also works with 3rd party providers to help design and implement OEM solutions (eg HomeNet, DMi, etc.). He/she is responsible for developing deals and managing their implementation end - to - end .

He/she also must represent eBay and eBay Motors at a variety of OEM-facing events (presentations, conferences, etc.) and must be able to understand OEMs' business objectives and define programs to help achieve them.

Job Requirements
Ideal candidate will have spent a significant amount of time working with OEMs and their agencies and have numerous contacts there, and have experience building technology-based advertising solutions for them. Online Advertising and BD/Key Acct management would be ideal.

He/She must be comfortable managing technology projects end-to-end , from inception/sales to technical implementation, as well as ensure that the resulting products are properly maintained and meet clients' requirements.

Basic Qualifications

· Bachelor’s Degree required
· 10 or more years professional work experience, preferably in the automotive industry; internet/ecommerce experience a plus
· Strong analytics; expert at Excel
· Ability to clearly articulate ideas in person and on paper; must be proficient with Powerpoint

· Strong communication and teamwork skills combined with cross-functional project management abilities
· Intellectual curiosity, passion for problem-solving, and comfort with ambiguity
· Passion for eBay and the auto industry

This position is based at eBay's global headquarters located in San Jose, CA
· High energy and a desire to work in a results-oriented, fast = paced environment

Education Bachelors Degree Required

Director, Data Services and BI

2009-08-13T10:19:00.000-07:00

Type: Full Time
Location : San Francisco CA
Req # 31683

Primary Job Responsibilities
This position will manage a team of resources responsible for all aspects of the data function, including:
•Data Architecture – Implementing an enhanced data architecture that meets the needs of all the functional areas, and maintaining /updating this architecture (including maintenance of the persistence layer – i.e., operational data store, reporting warehouses, metadata management, etc.) as needed.ý Implementation of the enhanced architecture will involve determining the effectiveness of existing technologies in relation to the new architecture design, creating a phased migration plan, and recommending which existing technologies need to be replaced or whether new technologies are required.
•Data Stewardship – Developing and implementing a clear framework of data governance/ýownership and data management policies. Develop data governance framework, clearly delineating data ownership and responsibilities of ERM and all other parties that ERM interacts with. As part of this, single source ownership of data across the organization should be identified in order to minimize duplicate activities and data reconciliation.
•Development / Integration Management - The production, identification, and extraction of data from source systems, the transformation and loading of data into databases, and the management and maintenance of tools used to perform these activities.A key objective will be to design and implement processes and technology to vastly improve the speed and efficiency by which data is secured and made usable.
•Data Operations/Maintenance - The continual process of monitoring and maintaining data quality including data validation, cleansing/ýscrubbing, etc.
•Data Delivery / Business Intelligence - All the activities involved in making data available to end users and ensuing that it meets their needs. This will involve understanding the reporting requirements of the Data Warehouse functional areas, and creating a central Business Intelligence function that satisfies those requirements in an efficient and user-friendly

Job Requirements

A Bachelor’s degree in computer science or a related field is highly desired. Masters is preferred. Specialization/training in data management preferred.

10+ years of experience in enterprise data warehouse architecture principles, methods, techniques and technologies and three years experience with data information management-related components of large, complex data solutions.

Demonstrated ability to manage senior technology staff, define and execute deliverables on time and in budget.

Able to lead/drive teams to consensus decisions on complex business and technical data challenges

Excellent verbal and written communication skills.

Ability to prioritize and multi-task across numerous work streams

Strong technical understanding of data modeling, design and architecture principles and techniques across master data, transaction data and derived/analytic data; strong technical expertise in data storage/management technologies for both OLTP and DW solutions

Deep knowledge of best practices through relevant experience across data-related disciplines and technologies, particularly for enterprise-wide data architectures, data management and data warehousing/BI

Ability to integrate/synthesize broad and diverse inputs and large amounts of information to formulate cohesive data architecture strategies/solutions

Ability to adapt quickly in a rapidly changing dynamic environment

Detail oriented with excellent follow through.

Excellent Experience in the conception, creation and manipulation of very large data warehouse and Data Marts

Excellent understanding of various relational database design concepts

Excellent knowledge of data modeling tools

Extensive experience in Data Modeling & Architecture

Familiarity with one of the leading market ETL tools

Excellent ANSI SQL skills and advanced knowledge of OLAP functions

Experience in online advertising desired

Basic Qualifications
-A Bachelor’s degree in computer science or a related field is highly desired.Masters is preferred.Specialization/raining in data management preferred.
-10+ years of experience in enterprise data warehouse architecture principles, methods, techniques and technologies and three years experience with data/â€‹information management-related components of large, complex data solutions.
-Demonstrated ability to manage senior technology staff, define and execute deliverables on time and in budget.
-Able to lead/drive teams to consensus decisions on complex business and technical data challenges
-Excellent verbal and written communication skills.
-Ability to prioritize and multi-task across numerous work streams

Education Bachelors Degree or Equivalent

Software QA Engineer -Search

2009-08-06T14:24:00.000-07:00

Type : Full Time
Location:San Jose CA
Req #33163
Primary Job Responsibilities

This Quality engineering position will contribute to the implementation of multi-tier distributed software applications, specifically:

• Design, develop and lead eBay's next generation QE initiative. As part of QE team, ths individual will be responsible for the oversight and development of broad testing framework / unit, functional and integration testing.
• Be able to articulate, evaluate and evangelize testing strategies (including TDD, Test-First Programming, and Acceptance Testing) and apply them in eBay's context as well come up with metrics for realistic testing effort estimation.
• Would be actively involved in low level code testing. Part of the code base includes: Application and Component Frameworks, Presentation Infrastructure, Database Access Layer, Services Infrastructure including SOAP, Caching Systems, Common Rules Engine Services, Logging, Static and Dynamic Configuration Services and various Deployment Models.
• Work with engineers, managers, Product Management, QA, Load & Performance, and Operations teams to develop innovative testing solutions that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to testing goals and principles.
• Estimate testing effort, prioritize projects, plan implementations, and help rollout system changes. Help define, and supervise the testing of complex, multi-tier distributed software systems and impacted domains that provide value-add from site quality perspective.
• Identify process, technology challenges and deficiencies that need to be addressed and drive those changes to successful adoption.
• Mentor testing team members in design, coding techniques and time management
• Proactively identify and resolve resource conflicts and set priorities for parallel projects. Work closely with Project Managers on resource and project reprioritization and subsequent impacts. Communicate these impacts effectively.
• Identify project risks and be able to provide alternatives yielding reduced risk.
• Communicate infrastructure changes to development/QA organizations and ensure successful testing as well as deployment.

Job Requirements include:
The duties will include developing test plans test cases & test tools, and working with the development and other QA teams to ensure standard QA processes are followed including usage of Test Case management systems.
An individual with a background in development and testing is required.

Leading the effort and defining the platform testing approach and needs.
Creating test plans and test cases for new assigned features, developing test tools for white-box testing. Executing planned testing tasks and providing timely and accurate analysis of findings. Keeping management informed of progress.
Communicating effectively with developers, operations, release management, and PD/QA peers.Proactively fixing bugs and solving problems.

Software QA Engineer

2009-08-04T09:13:00.000-07:00

Type: Fulltime
Location: San Jose CA

Primary Job Responsibilities
This Quality engineering position will contribute to the implementation of multi-tier distributed software applications, specifically:

• Design, develop and lead eBay's next generation QE initiative. As part of QE team, ths individual will be responsible for the oversight and development of broad testing framework / unit, functional and integration testing.
• Be able to articulate, evaluate and evangelize testing strategies (including TDD, Test-First Programming, and Acceptance Testing) and apply them in eBay's context as well come up with metrics for realistic testing effort estimation.
• Would be actively involved in low level code testing. Part of the code base includes: Application and Component Frameworks, Presentation Infrastructure, Database Access Layer, Services Infrastructure including SOAP, Caching Systems, Common Rules Engine Services, Logging, Static and Dynamic Configuration Services and various Deployment Models.
• Work with engineers, managers, Product Management, QA, Load & Performance, and Operations teams to develop innovative testing solutions that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to testing goals and principles.
• Estimate testing effort, prioritize projects, plan implementations, and help rollout system changes.Help define, and supervise the testing of complex, multi-tier distributed software systems and impacted domains that provide value-add from site quality perspective.
• Identify process, technology challenges and deficiencies that need to be addressed and drive those changes to successful adoption.
• Mentor testing team members in design, coding techniques and time management
• Proactively identify and resolve resource conflicts and set priorities for parallel projects. Work closely with Project Managers on resource and project reprioritization and subsequent impacts. Communicate these impacts effectively.
• Identify project risks and be able to provide alternatives yielding reduced risk.
• Communicate infrastructure changes to development/QA organizations and ensure successful testing as well as deployment.

• Develop industry and product technical expertise relevant to eBay's deployment and business model.

Job Requirements
Job Requirements include:
The duties will include developing test plans test cases & test tools, and working with the development and other QA teams to ensure standard QA processes are followed including usage of Test Case management systems.
An individual with a development background interested in broadening experience into testing is required.

Leading the effort and defining the platform testing approach and needs.
Creating test plans and test cases for new assigned features, developing test tools for white-box testing. Executing planned testing tasks and providing timely and accurate analysis of findings. Keeping management informed of progress.
Communicating effectively with developers, operations, release management, and PD/QA peers.
Proactively fixing bugs and solving problems.

Basic Qualifications

• BS/BA in CS or related field
• 8+ years experience in requirements analysis, XML and/or whitebox testing, and testing of scalable, distributed, fault-tolerant applications.
• Solid Knowledge of QA testing techniques to determine appropriate number of test iterations and applying risk-based testing concepts.
• Good working knowledge of XML absolutely necessary
• Experience in JAVA/JUNIT required
• Have Oracle RDBMS experience.
• Familiarity working on NT systems
• Experience testing of software applications that are java-based.
• Knowledge and some experience working with Microsoft's IIS and ISAPI DLL development
• Knowledge of J2EE and application servers such as websphere and web-logic
• Solid Quality Assurance background, including JUnit/Code Coverage (Emma)/Mock concepts/Static Analysis
• Experience in Agile Testing/XP practices

Education Bachelors Degree or Equivalent

Software Development Manager for Quality Engineering

2009-07-31T08:36:00.000-07:00

Location : San Jose CA
Type : Full Time
Req # 32418

Primary Job Responsibilities:
The person in this position will be responsible for defining product quality vision, delivering on this vision by operating at a highly technical level focused on product quality, code and release quality, defect prevention as well as process excellence. At the core of this role is the unique challenge of tackling the complexity of eBay's globally-scaled ecommerce web services that serve as a key business platform for thousands of unique customers. This role also requires strong collaboration and partnership with other engineering services to influence engineering best practices and infuse quality throughout the development life cycle.
Responsibilities will include:
- Defining, implementing, and maintaining best-of-class processes, procedures, and tools to enhance quality engineering processes and productivity
- Driving measurable change in the company's product and code quality
- Capable of doing design/code reviews
- Resource allocation, capacity planning, scheduling, risk management, issue resolution and productivity metrics tracking
- Mentoring and leading their team be it local or geographically spread to deliver features and updates to the site on schedule while achieving high quality objectives
- Performance reviews, compensation, career planning and recruiting new talent as required to manage varying work load
- Act as a strong advocate for performance quality in all spheres of product development process.. Influence development managers and architects to insure that appropriate levels of quality and testability are built-in to the design and code. Quality Engineering focus, including JUnit/Code Coverage Mock concepts/Static Analysis, would be a definite plus.
- Develop and document standards, practices, processes, guidelines and checklists. Mentor staff, as well as be capable of hands-on participation. Interact daily with Business, Technical, and Program Management teams.

Job Requirements
The ideal candidate will have extensive experience with the architecture, design and quality of high volume, real-time transactional systems and possess detailed knowledge of software development best practices.
- 5+ years experience in leading engineering and quality teams
- 10+ years hands-on experience in requirements analysis, design, coding and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.
- 3+ years experience in working on high-volume web / eCommerce capabilities
- 5+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.
- Expertise required in design and implementation using relational databases (prefer Oracle).
-Exposure to Ajax technologies desired.
- Strong experience in managing offshore teams and bringing out their best potential/efficiency irrespective of their geographical location

Basic Qualifications
BS/BA in CS or related field
5+ years experience in leading engineering and quality teams
10+ years hands-on experience in requirements analysis, design, coding and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.
5+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.
Have Oracle RDBMS/XML experience.
Familiarity working on NT systems
Experience testing of software applications that are java-based.
Knowledge of J2EE and application servers such as websphere and web-logic
Solid Quality Assurance focus, including JUnit/Code Coverage (Emma)/Mock concepts/Static Analysis

Education Bachelors Degree or Equivalent

Quality Engineering Manager Search

2009-07-31T08:33:00.000-07:00

Location : San Jose CA
Type : Full Time
Req # 32907

Primary Job Responsibilities
Ebay is seeking a Quality Engineering Manager responsible for customer facing search at eBay. We are seeking someone with a proven record of leading engineering teams in areas such machine learning, predictive heuristics, search relevance and classification. A thorough understanding of enterprise class web application testing and a keen sense for user interface design and testing is required. This Manager will be responsible for defining and driving the vision for product quality in customer facing search products at eBay. This person is expected to operate at a highly technical level focused on product quality, code and release quality, defect prevention as well as process excellence. This role also requires strong collaboration and partnership with other engineering services to influence engineering best practices and infuse quality throughout the development life cycle.

Job Requirements The ideal candidate will have extensive experience with the architecture, testing and quality of high volume, real-time transactional systems. Additionally this person will possess detailed knowledge of implementing software development best practices. Experience in testing search platforms a plus.

Basic Qualifications

- 5+ years experience in leading engineering and quality teams

- 10+ years hands-on experience in requirements analysis, design, coding and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.

- 3+ years experience in working on high-volume web / eCommerce capabilities

- 3+ years object-oriented design methodology and application development. Java and Junit experience preferred.

- Expertise required in design and implementation using relational databases (prefer Oracle).

-Exposure to Ajax and Flex technologies desired.

- Outstanding presentation and written skills as well as the ability to deal effectively with both technologists and business representatives.

- Proven results oriented person with a delivery focus.

- Good time management and ability to work on concurrent assignments with different priorities

- Ability to facilitate cross functional team communications

- Self-motivated and able to work independently, and be able to thrive in a multifaceted fast-paced development environment

- Innovative approach to problem-solution

Education Masters Degree or Equivalent

Sr Tax Planning Manager

2009-07-29T09:03:00.000-07:00

Location: San Jose CA
Req # 32719
Term : Full Time
To Apply: Send resume to tdiwan@ebay.com

Primary Job Responsibilities
This position will provide the successful candidate with the opportunity to use his or her domestic and international tax expertise in the fast-paced and dynamic environment of e-commerce. Reporting to the Sr. Director of Tax, Marketplaces, the primary responsibilities include :

Deliver timely and accurate tax advice to the business unit.

Assist with the research and implementation of tax planning strategies for the ongoing business operations;

Assist with researching and writing technical tax memoranda as required under FIN 48.

Structure intercompany relationships and transactions.

Will provide tax advice on special projects as part of a collaborative team that may include: Treasury, Accounting, Legal, HR, Stock Administration, or Global Mobility.

Support regional tax personnel with entity specific issues or projects, as needed, and ensure consistency with U.S. tax objectives.

Special projects may include M&A transactions

Job Requirements

Bachelor's degree, with an emphasis in Accounting and MS Taxation or LLM preferred

8-10 years of experience in Big 4 accounting, and/or industry.

Must be technically proficient and have good accounting, analytical, financial modeling, and research skills

Tax Compliance and Tax Provision experience highly desirable

M&A experience highly desirable

Must have the ability to work in a rapidly changing environment and be able to effectively manage multiple priorities

Strong project and organization skills

Excellent written and oral communication skills

Experience in a multi-national organization

Ability to work independently as well as contribute to a team; must be self-motivated and proactive

Must have the ability to travel

Basic Qualifications:
M&A experience highly desirable
Must have the ability to work in a rapidly changing environment and be able to effectively manage multiple priorities
Strong project and organization skills
Excellent written and oral communication skills
Experience in a multi-national organization
Ability to work independently as well as contribute to a team; must be self motivated and proactive
Must have the ability to travel

Education Bachelors Degree Required

Community & Content Product Manager- Shopping.com--South San francisco CA

2009-07-22T10:48:00.000-07:00

Requisition No. 33765BR
Work Location Shopping.com USA (South San francisco CA)
To Apply Send resumes to tdiwan@ebay.com

Primary Job Responsibilities
The community and content Product Manager at Shopping.com is a member of the Comparison Shopping product management team. This individual will be responsible for leading product development for the Epinions community in the US and for defining and building a global content strategy for Shopping.com sites in our international markets.

The community and content Product Manager will play a central role in leading and nurturing the Epinions community of writers and will be the voice of the community within Product. The role requires active and frequent involvement with the community in order to understand and represent the needs of the community throughout the product development process

Job Requirements

• Define the Epinions product vision and strategy to meet the needs of the Epinions community.
• Develop a global content strategy to support our comparison shopping sites in all markets (US, UK, Germany, France & Australia)
• Actively engage with the community on a regular basis in order to represent their needs effectively.
• Develop detailed product plans, including product requirements, business performance goals, development timelines, etc. in order to ensure new products and features are built for success
• Work closely with other members of the product development team, including user design, project management and engineering to ensure world class execution of all projects.
• Work closely with other functional groups within Shopping.com, including marketing, business intelligence, and merchant services.
• Define, track and improve key product metrics and develop tests against those metrics. Work with other members of the product development team to further develop product strategy and identify new opportunities and markets.
• Must be passionate about nurturing and growing the Epinions community of writers.
• Must be passionate about e-commerce, emerging web technologies, and building world-class consumer web experiences with a demonstrated track record of visionary execution.
• Excellent understanding of user experience concepts.
• Experience working with qualitative and quantitative market research instruments to determine customer needs and requirements preferred.
• Must have excellent oral and written communication skills and be able to interact and understand technical subjects and emerging technologies and relevance to the marketplace
• Experience building products and programs for a thriving community of users is strongly desired. An MBA is also a plus.

Education Bachelors Degree Required

Risk Analyst --Insurance

2009-07-20T15:52:00.001-07:00

Type : Full Time
Location: San Jose CA (eBay)
Req# 33266

Primary Job Responsibilities
The Global Risk Analyst is an invaluable member of the Global Risk Management (GRM) team, providing structure, compliance and risk intelligence in order to ensure seamless operation of eBay’s global risk management function. This role will support the structure and management of an advanced risk management operation, with the opportunity to assume more responsibility over time with demonstration of high level time management, organizational, communication and risk management technical skills.

Claims Support-Administration for basic casualty, property, and cargo claims; bordereaux preparation for EPLI and E&O claims activity and assistance in educating our underwriters through focused meetings.

Insurance Renewal / Audit Support-data gathering, working with FP&A, Payroll, Site Operations, Global IT, HR, and Workplace Resources to provide complete, accurate, and up-to-date information for GRM and underwriters to understand eBay’s risk exposures.

Captive Ins Co admin-play role in the administration and co-management of eBay’s Captive Insurance Company (Marketplaces Insurance Inc.--MII) facilitating policy issuance and administration, financial administration (including the review of monthly financials), financial reporting, and claims management.

Worker’s Comp-be lead contact on eBay’s Worker’s Comp program—partner with broker, Sedgwick (TPA), payroll, Env Health & Safety and HR to administer eBay’s WC program through outside insurers and MII. Qrtrly monopolistic reporting and claims meetings must be coordinated in a timely fashion.

Intranet-maintenance of GRM’s iWeb intranet site—responsible for ensuring that the website is a valuable resource to the eBay community

RMIS Mgmt-lead administrator and implementation of RMIS system, assure insurance policy and claims-related documents are housed completely and promptly into the system, develop reports as requested to understand and analyze eBay’s corporate risks and build programs to mitigate/transfer those risks through various insurance mechanisms.

Contracts Review, Events Review, Certificates of Insurance-- administer the flow of requests to review corporate contracts and proposed employee events for Risk

Mgmt feedback-provide contract and events guidance where possible, assist in the development of the Global Contracts Playbook and Events guide.

M&A integration-support the Risk Manager and broker in the evaluation and prudent integration of the risk management programs and insurance policies of eBay’s acquired companies/assets.

Accruals/ Payments-provide accrual schedule to AP monthly in order to ensure appropriate bookings. Responsible for making sure that all local and international invoices and wire releases for MII are completed on time.

Systems Admin- Master user of eRoom, our claims document depository, and Serengeti, our legal invoicing system.

Job Requirements
Candidates should have strong organizational and project management skills, effective interpersonal/communication skills, and good analytical/problem solving capabilities. Excellent computer (Word, Excel, Power Point, etc.) skills are a must.

Candidates should have a desire to and aptitude for working in a fast-paced environment. Initiative and confidence is necessary to interact with multiple organizations across the globe. Self-motivated and focused on completing tasks and delivering results based on agreed-upon schedules. The flexibility and judgment to manage and prioritize multiple tasks is essential. A desire to learn and accept responsibility will be rewarded with new experiences and advanced assignments

Bachelor’s degree in Business or Finance required.

Basic Qualifications
Bachelor’s degree in Business or Finance required--relevant work experience desired, but not required.

Financial Auditor

2009-07-20T14:10:00.000-07:00

Location : San Jose CA (PAYPAL)
Term : Full Time
Req# 33371

Primary Job Responsibilities
Strong customer focus, must be able to conduct all phases of financial operations audits including planning, fieldwork, reporting results to line and senior management timely and performing follow-ups with minimal supervision . Coordinate effectively with finance and technology teams, outside consultants and peers to perform audits over a wide range of financial operations functions.

Evaluate complex business and financial operations risks, make recommendations to address control weaknesses and consult with Finance management in addressing control risks.

Partner with the technology internal audit team to provide insight and financial operations controls consulting on an as needed basis.

Job Requirements
This position is for an individual contributor to add value to the Internal Audit department in a rapidly growing technology company. There is extensive collaboration required with peers in Internal Audit, Finance, Senior Management, external auditors and contractors.

Computer knowledge: SAP, MS Office suite (Word, Excel, PowerPoint, Access) (Word, Excel, Powerpoint, Access), and ACL or experience similar computer aided auditing tools (CAATs)

Preferred: Certified Public Accountant, Certified Internal Auditor and/or Certified Fraud Examiner

5+ years experience required in corporate internal auditing in a financial services company. Some familiarity is preferred with regulatory compliance in a financial services environment, primarily anti-money laundering programs.

Experience from an internet or e-commerce company a strong plus.

Basic Qualifications
This position is for an individual contributor to add value to the Internal Audit department in a rapidly growing technology company. There is extensive collaboration required with peers in Internal Audit, Finance, Senior Management, external auditors and contractors.

Education Bachelors Degree Required

Sr Category Manager (Consumer Electronics)

2009-07-15T14:35:00.000-07:00

Location : San Jose
Type : Full Time
Req # 32540

Primary Job Responsibilities
The Senior Manager will be responsible for driving the Technology business on eBay. This position will be responsible for support of strategic planning, marketing, and product to grow the Tech business on eBay.

Areas of focus will include:
*Drive execution of the roadmap to deliver on the strategy for the Technology business in 2009, drive refinement of the strategy for 2010

*Partner with Business Development team to develop and close deals for the Tech marketplace

*Work with relevant cross-functional teams to ensure execution and/or involvement of the Technology perspective including Marketing, Product, Seller Experience, Pricing, and Trust & Safety

*Starting with industry knowledge already, build an understanding of competitive positioning, eBay’s value proposition for buyers and sellers, and dynamics within the vertical on eBay

*Develop business insights through ad hoc analysis and regular reporting

Job Requirements Responsibilities will include:- Develop the 2009/2010 business strategy and operating plan for Tech
- Support the development and execution of the overall Tech strategy on eBay
- Partner with BD, Marketing, Product, Seller Experience, Buyer Experience, Pricing, Trust and Safety teams to grow Tech marketplace
- Develop business insights through ad hoc analysis and regular reporting
- Expert knowledge level on consumer trends on tech, consumer electronics

Basic Qualifications Job Requirements

*Expert knowledge level on consumer trends on tech, consumer electronics

*8-10 years of work experience

*MBA or equivalent

*General business training via brand management, management consulting or equivalent

*Exceptional abilities as a cross functional team player

*Preferably, online experience with a leading Web company and/or consumer marketer

*Excellent communication & presentation skills with both customers and senior executives

*Output focus, with ability to turn high level plans into valued and tangible output

*Familiarity with the eBay sites and businesses

*Fun, energetic, flexible personality

Education MBA or Equivalent

Tarun Diwan
Phone: 408 376 8684
Mobile:650 703 0887
Email: tdiwan@ebay.com
My Jobs : http://tarunebayjobs.blogspot.com/

Sr Software Engineer

2009-07-14T15:25:00.000-07:00

Location: South San Francisco
Type: Full Time
Req # 33730

Primary Job Responsibilities

• Contribute to the entire development lifecycle of Shopping.com™'s next-gen search engine: concept, prototype, implementation, deployment, and measurement
• Design and implement improvements to ranking and performance in close cooperation with research and product management
• Collaborate with product management to refine and prioritize new
requirements

Job Requirements

• Expert level knowledge of object oriented design and multi-threaded implementation techniques in C++
• Development experience in information retrieval, computational linguistics, and distributed algorithms
• Strong grasp of data structure and algorithm fundamentals
• Experience developing and deploying large scale performance-sensitive distributed systems
• Outstanding communication skills and a track record of achievement in a dynamic team development environment
• Industrial experience using Extreme Programming and/or Agile methods preferred
• Entrepreneurial spirit and strong drive to innovate any aspect of the company

Basic Qualifications

• BS/MS in Computer Science, or equivalent experience
• A minimum of 5 years software engineering experience developing products in Linux/UNIX environment
• A minimum of 2 years software engineering experience developing products in C++
• Advanced levels of foosball or ping-pong skills are not strictly required, but highly desirable

Education Bachelors Degree or Equivalent

Director, Business Development/ Marketplaces Strategy

2009-07-08T15:05:00.000-07:00

Location : San Jose CA
Type: Full Time
Req # 33071

Priary Job Responsibilities
Marketplaces Strategy works directly with senior executives in eBay’s largest BU to develop the strategic direction of the BU, provide thought leadership, and deliver analytic insight. As Director, you will provide intellectual leadership in the development of strategy, drive value-creating solutions for a broad range of clients across multiple projects, and build a high-performance team.
Team responsibilities include developing business strategy with senior executives, driving competitive intelligence for the organization, leading M&A opportunity assessment, and supporting communication needs internally and externally for senior executives.
This position will report to the Head of Marketplaces Strategy.

Your responsibilities will include:

Lead development of the corporate vision and strategy.
Use superb analytics and business judgment to identify, prioritize, structure and solve complex business problems.
Drive to actionable insights and recommendations; communicate them to senior management.
Build and manage a team of motivated, team-oriented, top-caliber professionals.
Manage multiple strategy projects at a time in a fast-paced, intense, results-oriented environment.
Collaborate with eBay Corporate Strategy, Finance, and other Strategy teams throughout the company to maximize the value we add to the organization.

Job Requirements

This position requires 8 – 12 years related experience within a large growth company or consulting firm, including planning, managing and executing strategy projects. Strategy consulting or investment banking experience highly desired.

The candidate must have strong interpersonal skills including demonstrated ability to present insights and actionable recommendations in a concise and persuasive manner. Skill and confidence in dealing with people at all levels of the organization are essential.

Strong and consistent track record of academic and professional accomplishments.

Hands-on approach to work.

Ability to train other professionals, providing intellectual leadership on a wide variety of business and analytical topics.

The ideal candidate must also excel in all areas of strategy development, including project management, business analysis, problem solving, recommendation, consensus building, and people development

Basic Qualifications
Masters Degree or Equivalent
8 - 12 years experience in strategy consulting, investment banking, or large growth company

Education MBA or Equivalent

Manager, Trust & Safety 2

2009-07-08T10:04:00.000-07:00

Location: San Jose, CA
Term : Fulltime
Req# 33608

Primary Job Responsibilities
Improving Trust is a top focus for eBay’s core business, and the Sr. Policy Manager, Seller Risk Management will lead a global, cross-functional team to create and implement strategies to significantly increase Trust. Focus will be on reducing bad buyer experiences caused by new and risky sellers.

Responsibilities include:

Leveraging eBay’s industry-leading infrastructure for verification, risk modeling, and policy rules deployment to create business strategies that optimally combine on-site web-flows, back-end detection, automated & manual reviews, and restrictions and consequences

Analyzing and making business decisions weighing the overall customer experience

Being responsible for ensuring Professional Fraud from new accounts is not lucrative on eBay

Leading and inspiring cross-functional teams by leveraging excellent collaboration skills

Being measured on achieving top line business metrics

Job Requirements

3-5+ years of experience in fraud risk management, internet product management and/or strategy

Passion and commitment on behalf of the customer

Proven track record driving major change and innovation

Proven ability to understand and manage complex systems

Strong ability to source and analyze data to drive business strategies and decisions

Coaching and leadership skills that bring out the best of the team

Strong influence skills for driving change across a large organization

Exemplary PowerPoint & Excel, presentation, and interpersonal skills

Bachelor’s degree, MS or MBA degree strongly preferred

Basic Qualifications

3-5+ years of experience in fraud risk management, internet product management and/or strategy
Bachelor’s degree, MS or MBA degree strongly preferred

Education Bachelors Degree or Equivalent

Director, Identity & Verification Policy for eBay --San Jose CA

2009-07-08T10:00:00.000-07:00

Location : San Jose CA
Term : Full Time
To Apply: Send your resume to tdiwan@ebay.com for more information please feel free to contact me.

Primary Job Responsibilities
Improving trust is a top focus for eBay’s core business, and the Director, Identity & Verification Policy will be responsible for delivering a foundational element of the trust strategy.

Building upon eBay’s tremendous existing infrastructure for verification, account linking and rules deployment, you will:

Create a next-generation strategy that enables eBay to better know the identity of all its customers, thereby reducing fraud & abuse and strengthening the integrity of eBay’s reputation system

Work with product teams to prioritize and deliver identity & verification roadmap
Analyze and make business decisions weighing overall customer experience
Set goals and be responsible for improvements in specific metrics for fraud prevention, user experience, and increased perception of safety
Work with teams across eBay to weave new identity capabilities into the overall eBay experience

Lead and coach team

Job Requirements :
10+ years of experience in fraud risk management, internet product management and/or strategy
Passion and commitment on behalf of the customer
Proven track record driving major change and innovation
Proven ability to understand and manage complex systems
Strong ability to source and analyze data to drive business strategies and decisions
Experience evaluating and managing technology and data vendors
Experience building or managing online verification systems highly desirable
Coaching and leadership skills that bring out the best of the team
Strong influence skills for driving change across a large organization
Exemplary PowerPoint & Excel, presentation, and interpersonal skills

Bachelor’s degree, MS or MBA degree strongly preferred

Basic Qualifications: Bachelor’s degree or equivalent

Education Masters Degree or Equivalent

Principal systems engineer (unix/storage admin)

2009-07-01T15:22:00.000-07:00

Location : San Jose, CA
Type: Full Time
Req# 33451

Responsibilities:

-Responsible for operationally excellent management of Unix systems and SAN infrastructure.
-Plans, installs, tests, and maintains servers, SAN Fabric systems and storage arrays.
-Required to contribute to the selection, design, and implementation of hardware, Operating Systems, and technical solutions to solve business problems.
-Ability to serve as a technical lead for project implementation, drive technical site escalations to conclusion and provide a leadership example to junior staff members.
-Participate in 24x7 On-Call rotation.
-Maintaining and improving on strict technical OS and IO Stack standards as they relate to performance, availability and management.
-Drive new technology evaluations with vendors and architecture team in Storage technologies.

Requirements:

-Solid, demonstrable problem solving ability. Minimum 8 years Unix Systems Administration experience; Two of those years should be at a senior /mentoring level.
-Solaris experience mandatory; expertise preferred. Prefer those with internet service experience, experience Managing/Tuning Database servers, and those who have experience in more than one Unix Variant.
-Advanced Veritas Volume Manager (VxVM) experience required; and VERITAS Cluster Server (VCS) or other High-availability service experience preferred.
-Ability to troubleshoot and diagnose complex i/o issues in one of the worlds largest multi Peta Byte SAN environments. Hitachi/Brocade experience preferred.
-Individual must be able to articulate advanced technical topics (e.g. process scheduling, kernel internals, TCP/ IP communications at all levels) and scripting (Bourne, Perl, Awk, Sed, etc.) prowess.
Education:
Bachelors Degree or Equivalent Preference given to higher Educational success, particularly in the Computing field.

SOA Architect

2009-07-01T15:19:00.000-07:00

Location : San Jose, CA
Type: Full Time
Req # 33254

Job Description:
eBay’s world leading online auction system has a layered Java application architecture running on thousands of servers. This is a scalable yet integrated system that supports very large transaction volumes and has a high degree of flexibility in running a globalized and unified code base that supports sites in many countries and languages.
As a key member of eBay’s Marketplaces Technology Leadership team, the candidate will ensure the architecture strategies are aligned to support development, productivity, scalability, operational excellence and business-technology alignment for the eBay Marketplace businesses. This position will be focused in three main areas: platforms, services and new business initiatives.
This position will provide the vision, leadership and guidance to define the architectural roadmap for eBay’s Marketplaces. Reports to the Director of Systems Architecture and is a key member of the Systems Development Leadership Team for Marketplaces Technology.
The successful candidate thrives in an entrepreneurial, fast-paced work environment, is process oriented and has good communication and presentation skills. Your job, if you are accepted, is to improve this environment and position it for continued success in the future.

• Experience with complex, large scale, highly available systems
• Experience in designing the next generation solutions relating to software frameworks/infrastructure for areas such as caching, tracking, O/R mapping, presentation layer, security, data dependant routing, memory management, connection management, failover recovery, etc.
• Interface with vendors on leading edge technologies and ongoing challenges for areas such as deployment platform, development platform, RDBMS, caching, security, rules engines, JVM, etc.
• Extensive experience in designing and developing frameworks or other infrastructure code that other developers utilize to build large scale applications and systems
• Extensive knowledge and experience with foundational framework/infrastructure areas like OOAD, system layering, patterns, threads, JVM, sockets, JDBC, etc..
• Experienced in workflow engines and event based systems
• Has outstanding communication, presentation and written skills as well as an ability to deal effectively with both technologists and business representatives and to sell and promote ideas across the organization
• Deep understanding of key Enterprise Middleware technologies (J2EE, Web Services, Integration and Application Servers), Open Source model, and various open source components.
• History of initiative and significant software accomplishments
• Deep understand in distributed computing, focusing on asynchronous processing, messaging and service oriented architecture (SOA).

• Grid computing, focusing on improving automation, monitoring and reporting, management, fault tolerance, availability, and provisioning
• Distributed computing, focusing on asynchronous processing, messaging and service oriented architecture (SOA)
• Workflow engines and event based systems
• Asynchronous processing and messaging
• Experience working with Application Architects and Engineering team
• Java programming language
• Business and process analysis, operational modeling, simplification and automation
• Evaluation of new software and hardware technologies in collaboration with vendors and partners
• Business and operational analysis, TCO and NPV analysis, and modeling
• Project Management
• Conducting code and infrastructure audits
• Auditing web site applications and the ability to correlate to PDLC standards.
• Information security audit and compliance initiatives
• Application architecture or worked closely with Application Architecture team
• Been part of a geographically distributed team
• Working knowledge of SOX and PCI regulatory requirements

Education:• Degree and experience in CS, EE or related field, BS +12 years, Masters +10 years or PHD +8 years

Principal, User Experience Design

2009-07-01T10:21:00.000-07:00

Location : San Jose CA
Term : Full Time
Req # 32706

Primary Job Responsibilities
In the role you’ll help create the future user experience of the eBay Marketplace by designing the interactions and interfaces which will engage our customers. At the core you’ll transform unmet user needs and business opportunities into successful product launches thru the use of design thinking and the ability to collaborate and work effectively with software developers. We’re evolving from a mostly static user interface on eBay to more rich and interactive experiences experience so it is important to have good depth with new front-end technologies (e.g. AJAX, Adobe Flex/AIR). Our management team will focus on enhancing your abilities, expanding possibilities of your designs, and helping you achieve a fulfilling career path.

Finally, we’re looking for someone who actively participates (or would like to) in the design community and who is looking to maintain or expand the current role they’re playing thru talks, conferences, and networking. Experience working on complex ecommerce sites and as an eBay Seller is highly desirable.

Here’s what you’ll do:

· Create and articulate your Point of View and influence key stakeholders to build a user centric seller roadmap
· Leverage your technical understanding to work collaboratively with software developers in delivering the best user experience
· Utilize your judgment and experience to be able to make project tradeoffs as needed
· Mentor and collaborate with other designers
· Define the behavior of the site and how to significantly improve the selling experience on eBay
· Develop intuitive, usable, and engaging interactions
· Define site information architecture
· Define interaction design patterns

You will focus on the following areas:
· How to build trust on the site for buyers and sellers
· The interrelationship between buyers and sellers
· How people sell items and manage their business, inventory, communication and customer support on and off eBay Inc.

Job Requirements
· Bachelors or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field. Masters degree preferred.
· Excellent understanding of user experience design for the Web, technology trends, demonstrable design skills, and ability to show relevant work.
· Excellent understanding of web technologies and how to work with developers to leverage them.
· Excellent interpersonal skills and presentation skills, including the ability to communicate effectively in small and large groups and to senior executives.
· Proven ability delivering high quality designs to customers.
· Experience mentoring Interaction Designers with the ability to challenge and inspire design colleagues
· Experience with ecommerce sites highly desirable, especially on Selling side.

Basic Qualifications
· Principal Interaction Designer: At least 12 years experience as an interaction designer (Masters degree counts as 1 year)

Education Bachelors Degree or Equivalent

Senior Interaction Designer

2009-07-01T10:17:00.000-07:00

Location: San Jose CA
Term : Full Time
Req # 32905

Primary Job Responsibilities
· Define the behavior of the site
· Develop intuitive, usable, and engaging interactions
· Define site information architecture
· Define interaction design patterns

Focus area:

· Growing perception of safety on site.

· Designing remedies and support systems to protect accounts.
· Verifying, authenticating and reestablishing identities.

Job Requirements
· At least 5 years experience as an interaction designer (Masters degree counts as 1 year)
· Experience in trust and safety area

Basic Qualifications

· Bachelor's or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field. Masters degree preferred.
· Excellent understanding of user experience design for the Web, technology trends, demonstrable design skills, and ability to show relevant work.
· Excellent interpersonal skills and presentation skills, including the ability to communicate effectively in small and large groups and to senior executives.
· Proven ability delivering high quality designs to customers.

Education Bachelors Degree or Equivalent

Business System Analyst

2009-06-19T09:46:00.000-07:00

Type Full Time
Location : San Jose, CA

Primary Job Responsibilities
Join the team that has built market-leading Search, Advertising, & Publishing platforms! eBay is looking for a very talented and motivated business analyst/project manager to join its Advertising & Internet Marketing technology team to develop new application features that enables Advertising, Publishing & SEM. The business analyst will manage the resources of a highly diverse and skilled development team and serve as a functional bridge between ongoing technology needs and the core business to design, build and support complex, world-class business systems for a fast-paced group. This position works closely with both business users and technologists to develop innovative solutions, and translate product and business requirements into flexible platforms.

• Work with the business to clearly define requirements for new and existing technology platforms and manage requests to the given timeline.
• Work with existing BSA's to manage the Advertising/Publishing technology platform, balancing multiple concurrent projects and the development resources of a diverse team of 15+
• Coordinate scoping efforts with platform, architect, marketing analysts and BA/development leads.
• Identify, track and manage project issues, risks and action items. Develop project plan, test plan and related project management documents as needed and communicate risks in a timely manner.
• Drive requirements gathering and definition for expansion of platform to new business models.
• Drive requirements and development issues and timelines, as well as dive into data and product issues from a technical perspective.
• Coordinate and manage the overall quarterly planning and roadmap cycle with as well as provide timely and audience-specific status reports to key stakeholders at all levels.

Job Requirements
• Exceptional analytical and problem solving skills, and experience applying these skills to resolve application design considerations and technical issues.
• Strong communications skills and the ability to work well with other departments and varying levels of management.
• Ability to communicate technical issues/limitations/etc to a non-technical audience
• Strong technical skills and ability to work with junior and senior level developers on data driven projects and complex technical solutions.
• Minimum of 3-4 years experience working in a custom development environment and/or data warehousing/java/php implementation
• Minimum of 2 years working a team of project managers and/or business analysts.
• Intermediate SQL skills are required and experience with Microstrategy is a plus.
• Ability to function effectively in a fast paced environment and manage continuously changing business needs.
• Experience working with Internet Marketing, Search, Advertising, or Publishing a plus.

Basic Qualifications :Bachelors degree or equivalent

Sr. Manager, CS Data Architecture

2009-06-18T11:35:00.000-07:00

Type: Full Time
Req# 33120
Location : San Jose CA

This position will manage a team of resources responsible for the data architecture and data governance policies and standards across Customer Service applications and reporting systems, including:
• Document the data architecture and environment in order to maintain a current and accurate view of the larger data picture, including mapping of data sources, data movement, interfaces, and analytics.
• Develop data governance framework, clearly identifying roles and responsibilities of technology and business teams. Includes processes for governing the identification, collection, and use of CS metadata; take steps to assure metadata accuracy and validity.
• Serve as central ‘source of truth’ regarding data meanings at data element and entity levels. This covers physical, logical data models, as well as in the reporting object and business glossary level. Continually monitor for creation of new data objects across CS systems.
• Select tools to support CS’s data management goals, leveraging available metadata technology at eBay.
• Work closely with the Siebel project team, application architects, enterprise data architects and data warehouse team to ensure consistency in data definitions and data usage across systems and tools used by the global CS organization.
• Serve as gatekeeper for creation of new data objects, or extensions or modifications of existing ones. Work with business and subject matter experts to define and control lists of values and hierarchies for key entities, such as contact drivers, status codes, etc.
• Drive alignment across cross-functional teams on data governance and taxonomy – globally and across CS applications.
• Align CS data architecture with existing enterprise data architecture and design solutions laying foundation for an Enterprise CRM.

Requirements:•
• A Bachelor’s degree in computer science or a related field is highly desired. Masters is preferred.
• 10+ years work experience as a data or information architect, preferably with Call Center and CRM systems.
• 5+ management experience, including proven experience building and managing high-performing teams.
• Experience working with a global development team, as well as managing fulltime and contracting resources.
• Knowledge of the following Siebel modules (Analytics, Case Management, Call Center) and underlying data models.
• Deep knowledge of best practices through relevant experience across data-related disciplines and technologies, particularly for enterprise-wide data architectures, data management, data governance and data warehousing.
• Hands-on experience with data architecting, data mining, large-scale data modeling, and business requirements gathering/analysis, including translating business needs into enterprise architecture requirements.
• Strong familiarity with data management tools, including enterprise repository tools, data modeling tools, data mapping tools, and data profiling tools.
• Able to lead/drive teams to consensus decisions on complex business and technical data challenges
• Ability to adapt quickly in a rapidly changing dynamic environment
• Detail oriented with excellent follow through.
• Excellent verbal and written communication skills

Business Systems Analyst 3

2009-06-15T15:03:00.000-07:00

Location : San Jose CA
Type : Full Time
Req# 33269
Primary Job Responsibilities
As a member of eBay’s global Customer Service (CS) infrastructure team, the Business Systems Analyst (BSA) will help define the strategy, priorities and roadmap for Customer Service systems. The BSA will work closely with project management teams, CS Operations, and Product Development throughout the lifecycle of large scale systems implementations. Emphasis will be on the planning, analysis and design phases of a project. The BSA will also be expected to play a leading role in the implementation of large scale software packages. Potential areas of focus are:
• Act as a liaison to the CS Operations, Site business units, and development organizations, aligning requirements with the delivery of strategic objectives
• Facilitate requirements and facilitate meetings to understand and collect product, business and technical needs
• Proactively identify issues concerning technical limitations and key product requirements
• Maintain and manage relationships with inside/outside vendors and consultants
• Identify and design new processes that may be required in support of the project, using and adapting existing processes where possible
• Ensure new processes are transitioned to appropriate owners for ongoing support and processes are adopted into CS environments where appopriate
• Assist in the project management of new programs
• Ensure alignment of projects and requirements to strategic objectives

Job Requirements
• 5+ years of Business Systems Analyst experience and 3+ years of Program/Project Management experience
• Strong background in business systems analysis throughout the product development life cycle:
• Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements
• Ability to understand and challenge technical proposals
• Ability to develop product requirement documents, functional documents, and with use cases
• Strong presentation and documentation skills, proficient in PowerPoint, Visio, Word and Excel
• Good project management background with a focus on the product development lifecycle
• Subject matter expertise in one or more of the following areas is highly desirable: Content Management, IVR/telephony, contact management (cases, routing, blending)
• Demonstrated:
• Ability to summarize and present complex issues to a variety of audiences: technical, non-technical and executive personnel
• Flexibility and adaptability to fit the needs of the project, making progress despite ambiguity
• Ability to work within existing processes, but able to understand and define where new, different or abridged processes should be used
• Ability to prioritize and re-prioritize as events warrant
• Ability to work across group boundaries and forge cross-functional relationships
• Vendor management
• Experience with:
• Cost/Benefit analysis
• Large system implementations, specifically ERP contact systems
• Vendor package software, configuration, scope management
• Custom-designed software solutions
• Complex system interfaces

Basic Qualifications
• Strong background in business systems analysis throughout the product development life cycle:
• Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements
• Ability to understand and challenge technical proposals
• Ability to develop use cases
• Strong presentation and documentation skills, proficient in PowerPoint, Visio, Word and Excel
• Good project management background with a focus on the product development lifecycle
• Subject matter expertise in one or more of the following areas is highly desirable: Content Management, IVR/telephony, contact management (cases, routing, blending)
• Demonstrated:
• Ability to summarize and present complex issues to a variety of audiences: technical, non-technical and executive personnel
• Flexibility and adaptability to fit the needs of the project, making progress despite ambiguity
• Ability to work within existing processes, but able to understand and define where new, different or abridged processes should be used
• Ability to prioritize and re-prioritize as events warrant
• Ability to work across group boundaries and forge cross-functional relationships
• Vendor management
• Experience with:
• Cost/Benefit analysis
• Large system implementations
• Vendor package software, configuration, scope management
• Custom-designed software solutions
• Complex system interfaces

Education :Bachelors Degree or Equivalen

Sr Product manager Search

2009-06-08T16:58:00.000-07:00

Type: Full Time
Location : South San Francisco, CA (Shopping.com)
Requisition No. 31036BR

Primary Job Responsibilities
Define key product metrics that quantify search relevance and quality, and monitor search improvements over time.
Collect and analyze data on users search behavior and patterns, and identify areas for improvement.
Collaborate with the global business and product teams across 7 countries to identify market-specific needs and create a global product vision.
Work with cross-functional teams to develop product requirements balancing business needs with engineering trade-offs.
Define and evangelize the search technology roadmap.
Track industry trends and perform competitive benchmarks on best practices for web and vertical search technologies.
Work closely with the research and engineering teams to design solutions for search engine problems and develop project specifications around these concepts.
Collaborate with engineering, QA, OPS, and project management throughout the entire development lifecycle from inception to launch

Job Requirements
BA/BS in Computer Science or related field. MBA preferred.
4+ years of product management experience building internet or enterprise products
2+ years of hands-on software engineering experience
Good understanding of search engines and algorithms is a HUGE plus
Exceptional analytical skills
Familiarity with linguistics and foreign languages is a plus.
Self-motivation, independence and ability to prioritize critical tasks
Strong written, verbal, and presentation skills

Education:Bachelors Degree Required

Operations Infrastructure Architect

2009-05-29T09:33:00.000-07:00

Type: Full Time
Location : San Jose, CA
Req # 31670

Primary Job Responsibilities

Analyze business requirements to determine system design, potential issues, and related cost for each project request. Contribute significantly to eBay’s feature prioritization and systems architecture.

Review Requirement Documents, and develop implementation strategies that preserve the integrity, availability, stability, and scalability of site systems and designs, consistent with cost (Capital and Labor) constraints.

Produce design documents to effectively handover system architecture to other Operations departments for successful systems implementation.

Demonstrate expertise and leadership in problem solving. Work with Business Units, Systems Administrators, Network Engineers, Applications Developers, Architects, Data Base Administrators, and Suppliers to prevent or solve difficult performance problems.

Interact with internal and external technical leaders to develop innovative solutions that meet market needs with respect to availability, functionality, performance, scalability, and reliability, realistic implementation schedules and adherence to architectural goals and principles.

Contribute to the selection, prototyping, and implementation of hardware, Operating Systems, applications, and technical solutions to business problems.

Job Requirements

Very strong leadership and ability to command respect at all levels of the organization.

Ability to quickly learn existing complex systems infrastructure.

Demonstrable analytical and problem solving skills, particularly as it relates to systems design. Experience in developing quality centric processes.

Facilitation and team-building skills at all levels. Ability to influence, train, mentor and leverage the skills of others, including business partners and technical team.

Excellent communication and relationship skills, especially the ability to articulate advanced technical topics (e.g. process scheduling, disk and file system I/O, layered software designs and implementations, kernel internals, TCP/IP communications at all levels); Ability to articulate business issues/concerns with staff, peers, superiors, and outside parties (e.g. vendors, partners).

Expertise breadth or depth in covering the following technologies: Solaris operations, programming services and internals (other unix variants are a plus); Linux; Win2K; Managing/Tuning Database servers; Database Design; Advanced Veritas Volume Manager (VxVM); VERITAS Cluster Server (VCS) or other High-availability service, especially in a SAN environment; design and operations of SAN environments; high availability strategies; TCP/IP and load balancing strategies; Applications design and implementation; C/C++ programming; J2EE; Messaging and Queuing; SMTP; Utility scripting (e.g. awk, sed, perl, bourne); Web services design

Internet service experience, especially on a large scale. Experience with high volume web systems or large transaction client-server systems.

Ability to thrive in a high-pressured but highly structured, customer-oriented environment. Ability to contribute to multiple projects/demands simultaneously.

Knowledge and experience using eBay's websites strongly preferred.

Experience interacting with vendors.

12+ years of professional related experience.

BSEE, CS or other relevant technical degree required.

Basic Qualifications This individual is required to demonstrate Technical Architectural Leadership, playing a vital role in the design, operation, implementation, and maintenance of eBay's web properties running in 24x7x52 environment. A 12 year history of technical preparedness for this role is required.

Education Bachelors Degree or Equivalent

Software Engineer 4

2009-05-28T12:46:00.000-07:00

Type : Full Time
Location : San Jose CA
Re# 32218BR

Primary Job Responsibilities

Define, design, and implement complex, multi-tier distributed software applications focussed on Search.

Segment and design system layers to support componentized and layered application development, including user interface, business functionality, and back-end access.

Work with other engineers, Product Management, QA, and Operations teams to develop innovative solutions that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to development principles and product goals.

Help define product requirements, estimate engineering effort, plan implementation, rollout system changes and evaluate product performance.

Must be able to independently design, code and test major features, as well as work jointly with other team members to deliver complex changes.

Develop technical and domain expertise and apply to products and problems.

Share release management duties on feature rollouts, share on-call responsibilities.

Job Requirements
- BS/BA in Computer Science or related field.
- Familiarity with search domain preferred.
- Good understanding of computer science fundamentals like data structures and algorithms.
- 8+ years experience in requirements analysis, design, coding and unit testing of scalable, distributed, fault-tolerant applications in NT and UNIX environments.
- Expertise required in object-oriented design methodology and application development in Java and J2EE.
- Experience with IBM WebSphere or other J2EE application servers required.
- MS in CS or related field preferred.
- Good analytical and problem solving skills. - Good writen and verbal communication skills.
- Working knowledge of relational databases (prefer Oracle), ISAPI, HTTP/HTML, XML, XSLT and basic NT/UNIX system administration preferred.

Basic Qualifications
- BS/BA in CS or related field.
- Prior experience in object-oriented design methodology and development in java.

Education Bachelors Degree Required

Software Engineer 5

2009-05-28T12:43:00.000-07:00

Type : Full Time
Location : San Jose CA
Req # 31843BR

Primary Job Responsibilities

Development of classification, data mining, and information retrieval technologies.

Lead product development of proven algorithmic ideas and concepts

Design, implement systems compatible with existing structured data systems within eBay, specifically eBay's product catalog system.

Segment and design system layers to support componentized and layered application development, including business functionality and database access.

Work with other engineers, managers, Product Management, QA, and Operations teams to develop innovative solutions that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to development goals and principles.

Estimate engineering effort, plan implementation, and rollout system changes.

Must be able to independently design, code and test major features, as well as work jointly with other team members to deliver complex changes.

Ability to develop strong relationships across levels and functions.

Identify technical areas for improvement and make detailed business cases for improvements or new areas of opportunities.

Develop industry and product technical expertise.

Provide direction and assigns tasks to other employees.

Expected to deliver consistently with little supervision.

Job Requirements

Lead product development of proven algorithmic ideas and concepts in classification, text mining, and information retrival technologies.

Deep understanding of algorithms (e.g. machine-learning, "smart" systems, data mining, etc.)

Experience with data-driven systems desired.

Good communication skills.

Self-starter and a proven results-oriented person with a delivery focus.

Solid mathematics background is highly desirable

Experience in the areas of web data analysis, (web) information retrieval, and information extraction.

Experience in object-oriented design methodology and application development in Java.

Basic Qualifications

PhD or MS in Computer Science or related discipline with a experience in the areas of machine learning, data mining, information retrieval, and information extraction

Experience with data-mining technologies (Classification, Clustering and other algorithms)

Proven knowledge of data mining and machine learning methods and tools

Software development skills (Java, C/C++, Perl, SQL, etc.). Expertise in Java preferred.

Excellent communication skills and ability to understand business requirements and lead.

8+ years experience in requirements analysis, design, coding and unit testing of scalable, distributed, fault-tolerant applications in NT and UNIX environments.

Solid mathematics background is highly desirable

Education Doctorate or Equivalent

Technical Architect 4

2009-05-28T10:28:00.000-07:00

Type: Full Time
Location : Austin, TX
Req # 31620 BR

Primary Job Responsibilities
The Presentation Architecture team in the Core Technologies organization is looking for a talented architect to help design and develop web platform systems for PayPal. This team member will also assist in leading product initiatives, recommending improvements, mentoring and guiding junior team members.

Job Requirements
10+ years of hands-on experience with advanced Java/J2EE technologies and OOP design patterns in building infrastructure and web applications that are multi-tiered, distributed, scalable, highly available, and secure. Preferred candidates will also have strong C++ development experience.

Web development using J2EE technology should include experience with web applications (JSP, Servlets, etc) as well as service-based frameworks (XML, SOAP, REST, etc.). Specific experience with payment systems is a plus.

Experience building application frameworks for J2EE Application server environments is a must.

Working knowledge of all modern web technologies (i.e. HTML, CSS, JavaScript, DOM, XML, SOAP) and W3C standards is required.

Strong familiarity with state-of-the-art software development processes, practices and tools including IDEs, SCM, and build and automation scripting.

Very strong technical leadership skills to lead large scale initiatives implemented by cross-functional teams that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to development goals, principles and recognized industry standards.

Track record of taking ownership of the quality and usability of the applications and infrastructure you have produced.

Basic Qualifications
The successful candidate will have built enterprise-class software frameworks for the web and will have a track record designing and creating large-scale applications and their supporting infrastructures. The ideal individual will have excellent oral/written communication skills and a solid understanding of the full software development lifecycle.

The team member we're looking for has the highest personal ethics, a can-do attitude, seeks pragmatic and minimalistic solutions and is highly organized and process-oriented.

A BS/BA in Computer Science or related is required, graduate or advanced degree preferred.

Education BSCS or BSEE or Other Related 4yr Technical Degree

Manager, QA 2

2009-05-28T09:43:00.000-07:00

Type : Full Time
Location: San Jose, CA
Req # 32818BR

Primary Job Responsibilities
Defining, implementing, and maintaining best-of-class processes, procedures, and tools to enhance quality engineering processes and productivity
- Driving measurable change in the company’s product and code quality
- Resource allocation, capacity planning, scheduling, risk management, issue resolution and productivity metrics tracking
- Mentoring and leading their team be it local or geographically spread to deliver features and updates to the site on schedule while achieving high quality objectives
- Performance reviews, compensation, career planning and recruiting new talent as required to manage varying work load
-Influence development managers and architects to insure that appropriate levels of quality and testability is built-in to the design and code

Job Requirements
The ideal candidate will have extensive experience with the architecture and quality of high volume, real-time transactional systems and possess detailed knowledge of software development best practices.
- 5+ years experience in leading engineering and quality teams
- 10+ years hands-on experience in requirements analysis, design, coding, and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.
- 3+ years experience in working on high-volume web / eCommerce capabilities
- 3+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.
- Expertise required in design and implementation using relational databases (prefer Oracle).
-Exposure to Ajax technologies desired.
- Strong experience in managing offshore teams and bringing out their best potential/efficiency irrespective of their geographical locatio

Basic Qualifications
Outstanding presentation and written skills as well as the ability to deal effectively with both technologists and business representatives.
- Proven results-oriented person with a delivery focus.
- Good time management and ability to work on concurrent assignments with different priorities
- Ability to facilitate cross functional team communications
- Self-motivated, able to work independently and be able to thrive in a multifaceted fast-paced development environment
- Excellent abilities to make sound decisions within a short timeframe
- Outstanding presentation and written skills as well as the ability to deal effectively with both technologists and business representatives.
- Proven results-oriented person with a delivery focus.
- Good time management and ability to work on concurrent assignments with different priorities
- Ability to facilitate cross functional team communications
- Self-motivated, able to work independently and be able to thrive in a multifaceted fast-paced development environment

- Excellent abilities to make sound decisions within a short timeframe

Education Masters Degree or Equivalent

Quality Engineering Manager

2009-05-28T09:38:00.000-07:00

Location : San Jose CA
Type : Full Time
Req # 32418

Primary Job Responsibilities
The Quality Engineering Manager will be responsible for defining product quality vision, delivering on this vision by operating at a highly technical level focused on product quality, code and release quality, defect prevention as well as process excellence. At the core of this role is the unique challenge of tackling the complexity of eBay's globally-scaled ecommerce web services that serve as a key business platform for thousands of unique customers. This role also requires strong collaboration and partnership with other engineering services to influence engineering best practices and infuse quality throughout the development life cycle.

Responsibilities will include:
- Defining, implementing, and maintaining best-of-class processes, procedures, and tools to enhance quality engineering processes and productivity
- Driving measurable change in the company's product and code quality
- Resource allocation, capacity planning, scheduling, risk management, issue resolution and productivity metrics tracking
- Mentoring and leading their team be it local or geographically spread to deliver features and updates to the site on schedule while achieving high quality objectives
- Performance reviews, compensation, career planning and recruiting new talent as required to manage varying work load
- Act as a strong advocate for performance quality in all spheres of product development process.. Influence development managers and architects to insure that appropriate levels of quality and testability are built-in to the design and code. Quality Engineering background, including JUnit/Code Coverage Mock concepts/Static Analysis, would be a definite plus.
- Develop and document standards, practices, processes, guidelines and checklists. Mentor staff, as well as be capable of hands-on participation. Interact daily with Business, Technical, and Program Management teams.

Job Requirements
The ideal candidate will have extensive experience with the architecture and quality of high volume, real-time transactional systems and possess detailed knowledge of software development best practices.
- 5+ years experience in leading engineering and quality teams
- 10+ years hands-on experience in requirements analysis, design, coding and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.
- 3+ years experience in working on high-volume web / eCommerce capabilities
- 5+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.
- Expertise required in design and implementation using relational databases (prefer Oracle).
-Exposure to Ajax technologies desired.
- Strong experience in managing offshore teams and bringing out their best potential/efficiency irrespective of their geographical location

Basic Qualifications
BS/BA in CS or related field
5+ years experience in leading engineering and quality teams
10+ years hands-on experience in requirements analysis, design, coding and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.
5+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.
Have Oracle RDBMS/XML experience.
Familiarity working on NT systems
Experience testing of software applications that are java-based.
Knowledge of J2EE and application servers such as websphere and web-logic
Solid Quality Assurance background, including JUnit/Code Coverage (Emma)/Mock concepts/Static Analysis

Education Bachelors Degree or Equivalent

Web Designer 5

2009-05-28T09:27:00.000-07:00

Type : Full Time
Location : San Jose CA
Req # 31079BR

Primary Job Responsibilities
The Principal Designer is responsible for ensuring that the eBay's Design System maintain the highest levels of quality, efficiency, consistency, and innovation. S/he will produce clear strategic solutions; interpret them into the creation of design systems; and document them into guidelines for global adoption.

The successful candidate will be responsible for identifying unmet platform-wide needs and initiating strategic solutions that will be utilized by worldwide user interface teams. S/he will lead and champion the development of new design patterns and components across flows.

The Principal Designer will initiate research and develop design principles based on the insights gained from that research. A deep knowledge of design trends related to eCommerce and user centered design methodologies is imperative.

A successful candidate will be instrumental in presenting and fostering understanding of interface solutions being delivered as well as in gathering buy-in and facilitating decision making across the organization.

Job Requirements
Minimum 8+ years designing for large scale web interfaces. 2+ years design directing User Experience Creative designers. Online portfolio is required.

Basic Qualifications
Candidates must have a thorough knowledge of computers and the Internet. They must be high level thinkers that can dive deep into a specific design challenge and come up with solutions that can be consistently utilized site-wide globally. They must have experience working successfully leading Creative Design within interdisciplinary project teams and collaborating with business units, user experience designers and researchers.

Candidates should exhibit a strong understanding of the eBay’s business model and how creative solutions contribute to eBay’s success over time.

They must prove mastery of design principles as they apply to the creation of global/large scale web user interfaces, and practical knowledge of user centered design methodologies. They must have working knowledge of internationalization processes, information architecture, and interaction design principles.

The Principal must be a clear and effective presenter in order to influence important decision makers across the company and maintain credibility for the User Experience and Design group. S/he will influence others to effectively utilize interpersonal skills by setting the example. S/he must be an outside the box thinker in order to turn new ideas into practical solutions and influence others into thinking creatively.

Candidates must work well in a fast-paced team environment providing design direction for Design Leads and Designers working on a wide range of online products all focused on supporting business objectives while enhancing the user experience. They must be organized, have excellent time management skills and be highly detail oriented

Education Bachelors Degree Required

User Interface Designer 3

2009-05-28T09:24:00.000-07:00

Type : Full Time
Location : San Jose CA
Req # 32166BR

Primary Job Responsibilities
We are seeking an exceptional Experience and Interface Designer to join eBay's Rich Media team within the User Experience & Design Group (UED). The Rich Media team works with the user community and across all business units to design and develop world class global products. The team is empowered to drive product innovation and is looking for an indivdual who is excited about designing and developing next generation solutions.
The Candidate will collaborate with world class interaction designers and lead teams in establishing the design framework, setting the design direction for a project and writing product specifications (IA, work flow, functionality and layout, etc.) which engineering will leverage in the build process

Job Requirements
The Candidate should combine a superior background in User Experience Design with the capability to directly implement innovative design specifications using leading rich media programming languages, such as Action Script.

- User Experience Design and Interaction Degree - BA or equivalant.

- 6 years of commercial software product design and development for online and PC environments. Must have track record of launching robust products.

- Extensive experience (2 - 4 yrs) working with ActionScript / Flex and JavaScript.

- Experience with HTML, XML, CSS,

- Experience designing Flash applications that interface with a web backend through well-defined APIs.

- Understanding of object oriented programming concepts and design patterns.
- Solid graphic design and art direction background.

- Ability to prioritize work, and communicate effectively with members of the development team. The role will require significant interaction with engineers.

Basic Qualifications
- Experience in UI design and engineering of content-based applications such as rich media widgets, social networks, photo albums, email, chat, content management systems, etc.

- An insatiable curiosity for learning new technologies and pushing boundaries.

- A focus on building consumer centric products that reach millions of people.

- A strong personal interest in media authoring and communication.

- A sense of humor.

Education Bachelors Degree or Equivalent

User Experience Manager 3

2009-05-28T09:21:00.000-07:00

Type: Full Time
Location San Jose
req # 32277BR

Primary Job Responsibilities
eBay is looking for a Sr. User Experience Design Manager to lead a team of talented designers and content strategists.

In the role, you will lead the design of user experiences that eBay.com buyers use. You will coach your team on projects from inception to launch, enabling them to best meet their user needs and business goals—experience partnering with business and technology leaders will be critical. As we evolve from a mostly static user interface on eBay, to more rich and interactive experience, you will champion new front-end technologies (e.g. AJAX, Adobe Flex, MS Silverlight) and broaden the innovation possibilities for our user experiences. You will identify and implement process improvements and design methodologies that would make your team more efficient and effective. We expect you to mentor the designers on your team with the goal of enhancing their abilities, expanding possibilities of their designs, and helping them achieve a fulfilling career path. Finally, we are looking for someone who is active in the design community and who is looking to maintain or expand the current role they are playing thru talks, conferences, and networking.

Job Requirements
Your team would be approximately 4-5 interaction designers, visual designers and content strategists.

Key parts of your team’s role:
· Develop intuitive, usable, and engaging user experiences, with a focus on the search experience
· Define the behavior and voice of the search process
· Partnering with Product Managers and Engineers to build features and implement improvements

Your team would focus on the following:
· How people successfully search on eBay
· How buyers shop on eBay
· How sellers establish themselves as credible merchants who provide world-class buying experiences

· At least 5 years experience in a design leadership role.
· At least 10 years of design experience. Search and/or online retail website design experience a plus.
· Bachelors or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field. Masters degree preferred.
· Strong leadership and personnel management skills.
· Excellent understanding of user experience design for the Web, technology trends, demonstrable design skills, and ability to present relevant work.
· Excellent interpersonal and presentation skills, including the ability to communicate effectively in small and large groups, and to all levels of the organization.
· Proven ability to lead your team to create innovative user experiences and become world-class designers.

Basic Qualifications
· At least 5 years experience in a design leadership role.
· At least 10 years of design experience. Search and/or online retail website design experience a plus.
· Bachelors or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field. Masters degree preferred.
· Strong leadership and personnel management skills.
· Excellent understanding of user experience design for the Web, technology trends, demonstrable design skills, and ability to present relevant work.
· Excellent interpersonal and presentation skills, including the ability to communicate effectively in small and large groups, and to all levels of the organization.
· Proven ability to lead your team to create innovative user experiences and become world-class designers.

Education Masters Degree or Equivalent

Risk Analyst 4 / Sr. Business Analyst

2009-05-28T09:18:00.000-07:00

Type: Full Time
Location: San Jose
Req # 32581BR

Primary Job Responsibilities
The Sr. Business Analyst will report to Sr. Manager Data and Analytics infrastructure in Trust & Safety Risk Management team. Responsibilities include:

• Act as the liaison between the TnS team and teams responsible for data and analytics infrastructure. Build and maintain strong relationships with business partners and technology teams.

• Work with key business end users to conceptualize, document and manage implementation of new data/analytics capabilities for the team.

• Also be responsible for design and implementation of data analysis and reports that help predict and prevent prohibited activity on eBay’s website, including fraud and other violations of eBay’s user agreement.

• Provide critical insights through sound analytics that enable business partners in Trust and Safety, eBay Marketplace to make best business decisions.

Job Requirements
• 5+ years of business analysis experience
• Strong knowledge of databases and SQL (Teradata a plus)
• Experience with analyzing large and complex data using statistical/analytical tools like SAS, SPSS, Excel
• Proficient in presenting analysis results to end users and senior management
• Experience leading projects and people
• Ability to learn new technologies and functionality
• Ability to solve complex technical problems, assimilate information rapidly, and work under time constraints
• Aptitude to work collaboratively with other teams to design and develop effective solutions
• Masters Degree in Business, Engineering, Statistics or closely related discipline

Basic Qualifications
The role is data and analytically intensive. It will also require the ability to thrive in a cross-functional environment while juggling multiple responsibilities. A successful candidate will possess a passion for achieving practical business impact. Skills in problem definition, rigorous analysis, and recommendation development will be critical.

Education Masters Degree or Equivalent

User Interface Designer 5

2009-05-28T09:13:00.000-07:00

Type: Full Time
Location : San Jose CA
Req # 32706BR

Primary Job Responsibilities
In the role you’ll help create the future user experience of the eBay Marketplace by designing the interactions and interfaces which will engage our customers. At the core you’ll transform unmet user needs and business opportunities into successful product launches thru the use of design thinking and the ability to collaborate and work effectively with software developers. We’re evolving from a mostly static user interface on eBay to more rich and interactive experiences experience so it is important to have good depth with new front-end technologies (e.g. AJAX, Adobe Flex/AIR). Our management team will focus on enhancing your abilities, expanding possibilities of your designs, and helping you achieve a fulfilling career path.

Finally, we’re looking for someone who actively participates (or would like to) in the design community and who is looking to maintain or expand the current role they’re playing thru talks, conferences, and networking. Experience working on complex ecommerce sites and as an eBay Seller is highly desirable.

Here’s what you’ll do:

· Create and articulate your Point of View and influence key stakeholders to build a user centric seller roadmap
· Leverage your technical understanding to work collaboratively with software developers in delivering the best user experience
· Utilize your judgment and experience to be able to make project tradeoffs as needed
· Mentor and collaborate with other designers
· Define the behavior of the site and how to significantly improve the selling experience on eBay
· Develop intuitive, usable, and engaging interactions
· Define site information architecture
· Define interaction design patterns

You will focus on the following areas:
· How to build trust on the site for buyers and sellers
· The interrelationship between buyers and sellers
· How people sell items and manage their business, inventory, communication and customer support on and off eBay Inc.

Job Requirements
· Bachelors or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field. Masters degree preferred.
· Excellent understanding of user experience design for the Web, technology trends, demonstrable design skills, and ability to show relevant work.
· Excellent understanding of web technologies and how to work with developers to leverage them.
· Excellent interpersonal skills and presentation skills, including the ability to communicate effectively in small and large groups and to senior executives.
· Proven ability delivering high quality designs to customers.
· Experience mentoring Interaction Designers with the ability to challenge and inspire design colleagues
· Experience with ecommerce sites highly desirable, especially on Selling side.

Basic Qualifications ·
Principal Interaction Designer: At least 12 years experience as an interaction designer (Masters degree counts as 1 year)

Education Bachelors Degree or Equivalent

Product Marketing Mgmt 4

2009-05-28T09:07:00.000-07:00

Type : Full Time
Location : San Jose
Req # 32860BR

Primary Job Responsibilities
At PayPal, we’re laser-focused on creating better ways for consumers and merchants to pay and get paid. Putting customers’ needs first, coupled with a “challenger” mindset, we’re redefining the payments category through product, marketing, and service delivery innovation. PayPal is not for everyone. To re-invent a category, we need creative, courageous individuals who challenge conventional wisdom and are fired up about new and better ways to deliver for the customer.

We’re seeking a seasoned credit product marketer (ideally with 8-10 years credit card experience) to help drive the strategy and execution for our existing and future credit products. We’re seeking top talent with a proven track record of success with end-to-end product lifecycle development, including winning go-to-market strategies and plans. The incumbent is obsessed with understanding consumers’ needs and building innovative products that delight them, every time. The incumbent should be able to manage a small team of consumer product marketers and partner closely with the Product Management and Customer Experience & Design organizations on strategy and execution. He/she should also be highly effective at working with external partners at senior levels. Specific job responsibilities include:

*Be the voice of the consumer, the expert on insights and needs, work hand-in-hand with market research

*Own benefits marketing – clearly define the key benefits/proposition of each of our products and develop bold, telegraphic naming and messaging that bolsters comprehension; ensure naming/messaging is consistent throughout all communication channels

*Link product innovation to consumers’ needs – ensuring end-to-end product experience is on brand

*Go-to-market strategy. Manage all of the consumer-facing elements to bring products to market: research; naming, messaging, positioning; collateral; marketing & sales distribution plan.

*Track customer metrics & financial performance of credit product portfolio.

*Manage & develop a small team of consumer product marketing managers

*You'll get excellent support, have the authority to get things done, and will be rewarded for your results.

Job Requirements Dynamo. Seasoned pro. Exemplary leader. Domain expert. Consumer-centric. A credit product marketer who has had major successes with best-in-class financial services / payments brands. Other:

*Proven track record of success with B2C end-to-end product lifecycle development, including winning go-to-market strategies and plans; significant experience working with all matrix functions impacted by new product development and implementation (Product; technology; risk; customer service; marketing; legal; more)

*Strategic thinker - the ideal candidate will combine classic strategic marketing skills with experience in multi-channel marketing/distribution of credit/financial services products and services.

*Financial acumen: Needs to be extremely comfortable with the analysis of customer & financial metrics and the implications of such.

*Challenger mindset: ambitions exceed resources; openness to do things differently; assume thought leadership of, and prepared to, redefine the category

*Superior relationship and influence management skills in interacting with senior leaders, peers, and external partners… with proven ability to influence decisions in a matrix environment

*Proven track record of driving results in a fast-paced and constantly changing environment

*Demonstrated strong marketing strategic and creative thinking (benefits mktg/customer orientation)

*Must handle multiple priorities with a strong attention to detail and needs to possess strong analytic and problem-solving skills.

*Builds strong teams - able to attract, grow and retain talented employees and build a high-performing organization and a great place to work. People management experience.

Basic Qualifications Bachelor's degree

Education Bachelors Degree or Equivalent

Software Engineer 3

2009-05-28T09:00:00.000-07:00

Type: Full Time
Location : San Jose CA
Req# 33001BR

Primary Job Responsibilities
This opportunity is to work for one of the most challenging groups at eBay - Trust & Safety. The charter of the Trust & Safety group is to develop software that helps proactively prevent fraud, catch fraud, catch eBay policy violations, enforce policy violations as well as collect data that helps build future Trust and Safety strategies. Running behind virtually any functionality on the site and being arguably one of the largest consumers and producers of data on it, Trust & Safety systems combine both extremely high volume and enormous complexity. We are currently building tools to monitor and support Trust & Safety systems, as well as troubleshoot and triage issues related to them.
We provide challenging, fast paced work environment with plenty of growth opportunities. The person in this role should become an expert in eBay’s Trust & Safety Platform. He/she will independently investigate technical issues (whether caused by software bugs, system misconfiguration or data corruption), and communicate recommendations and solutions. In addition this person will work on definition, design, implementation and testing of complex monitoring/troubleshooting tools. This role assumes the ability to work across multiple programming languages, large-scale systems and databases

Job Requirements
- This job requires innovative solutions and people that enjoy rapidly solving very
complex problems.
- Strong design, development, testing and documentation skills
- Someone who is creative in finding new ways of monitoring and troubleshooting of complex systems
- Someone who takes initiative, is a fast learner and is able to multitask
- Someone who is comfortable interfacing with variety of teams, directing requirements, raising and resolving issues.

Basic Qualifications
- BA/BS in CS (or equivalent) and 5+ years related industry experience (or MA/MS and 3+ yrs.)
- Solid grasp of Java language and its core APIs
- Solid Perl programming skills highly desirable
- Sound understanding of database issues, SQL, data modeling, specifically Oracle

Education Bachelors Degree Required

Manager, Public Relations

2009-05-28T08:50:00.000-07:00

Type : Full Time
Location : San Jose, CA

Primary Job Responsibilities This role leads the public relations for PayPal’s merchant services and developer/open platform business. The overall purpose is to define and deliver the PR strategy for merchant services and the developer community in North America and position PayPal’s key messages across these different segments.

Core responsibilities:

1. Merchant Services Strategy & Planning
• Define the PR strategy for merchant services in NA
• Develop and execute quarterly merchant services PR plans
• Identify key business/SMB journalists and build their awareness, understanding and preference for PayPal
• Use social media to engage the SMB community to drive buzz/word of mouth
• Manage merchant services PR budget, prioritising for greatest returns
• Track and measure impact of activities to show ROI
• Provide advice to business heads in conjunction with the PR director on the reputational implications of product and service initiatives

2. Developer Community Strategy & Planning
• Define the PR strategy for PayPal’s new developer/open platform business
• Launch PayPal's new developer/open platform business in Q4 09 including 4 month momentum campaign prior to launch
• Identify key developer journalists and build their awareness, understanding and preference for PayPal
• Use social media to engage the developer community to drive buzz/word of mouth among the developer community
• Develop and execute quarterly developer PR plans
• Manage developer PR budget, prioritising for greatest returns
• Track and measure impact of activities to show ROI
• Provide advice to business heads in conjunction on the reputational implications of product and service initiatives

3. Press Office function
• Contribute to the management of the press office function for North America PR
• Respond to requests from journalists and external communication stakeholders
• Monitor of PayPal merchant services, developer and corporate coverage, and responding where necessary
• Manage PR agencies, both retained and project based
• Media training of PayPal merchant services and developer spokespeople
• Communication and follow up of press releases throughout the year
• Crisis and issues management
• Generate relevant, targeted press coverage in appropriate designed to support business objectives
• Reporting on qualitative and quantitative measurement of coverage
• Create quarterly media newsletters to keep journalists abreast of industry and PayPal updates

4. Manage PayPal blog and social media strategy
• Manage the PayPal blog daily
• Work with team to ensure at least two new blog posts per week at minimum
• Work with the team to ensure regular (at least on eper day) Twitter updates
• Respond to comments appropriately within 24 hours
• Evolve the blog to customer trends and new media usage
• Engage with consumer and corporate team to deliver year-long, measurable social media strategy

5. General Management
• Key member of public relations team

Job Requirements
1. Experience required:
*Proven experience of creating strategic PR plans in B2B and developer businesses and executing tactical campaigns to generate relevant coverage
*An extensive record of driving the news agenda in-house or at an agency, and meeting demanding targets for positive press coverage.
*A strong payments and/ or technology background. Candidates without payments or technology experience will be considered, but only with an outstanding track record of achieving media coverage.
*An extensive network of media contacts, including personal finance editors and deputy editors
*Strong project management skills with experience with work prioritisation, planning, influencing and working in cross-functional teams
*Proven experience working with executives at all levels as media spokespeople

2. Personal characteristics or further competencies required:
*Good team player with collaborative approach
*A highly confident communicator, capable of dealing with journalists and PayPal’s most senior executives.
*Experience of working across multi-disciplinary teams
*High energy and enthusiasm with evidence of being a self-starter
*Demonstrated track record of delivering results – on time

Basic Qualifications
1. Technical skills:
*Strong MS Office skills, particularly PowerPoint
*Top class writing skills, demonstrating the ability to adjust their style to different media audiences in a creative, energetic way. (We will be implementing a writing test as part of the interview process)

2. Qualifications:
*Excellent academic background
*Undergraduate degree

Education BSCS or BSEE or Other Related 4yr Technical Degree