Friday, May 29, 2009

Operations Infrastructure Architect

Type: Full Time
Location : San Jose, CA
Req # 31670

Primary Job Responsibilities

Analyze business requirements to determine system design, potential issues, and related cost for each project request. Contribute significantly to eBay’s feature prioritization and systems architecture.

Review Requirement Documents, and develop implementation strategies that preserve the integrity, availability, stability, and scalability of site systems and designs, consistent with cost (Capital and Labor) constraints.

Produce design documents to effectively handover system architecture to other Operations departments for successful systems implementation.

Demonstrate expertise and leadership in problem solving. Work with Business Units, Systems Administrators, Network Engineers, Applications Developers, Architects, Data Base Administrators, and Suppliers to prevent or solve difficult performance problems.

Interact with internal and external technical leaders to develop innovative solutions that meet market needs with respect to availability, functionality, performance, scalability, and reliability, realistic implementation schedules and adherence to architectural goals and principles.

Contribute to the selection, prototyping, and implementation of hardware, Operating Systems, applications, and technical solutions to business problems.

Job Requirements

Very strong leadership and ability to command respect at all levels of the organization.

Ability to quickly learn existing complex systems infrastructure.

Demonstrable analytical and problem solving skills, particularly as it relates to systems design. Experience in developing quality centric processes.

Facilitation and team-building skills at all levels. Ability to influence, train, mentor and leverage the skills of others, including business partners and technical team.

Excellent communication and relationship skills, especially the ability to articulate advanced technical topics (e.g. process scheduling, disk and file system I/O, layered software designs and implementations, kernel internals, TCP/IP communications at all levels); Ability to articulate business issues/concerns with staff, peers, superiors, and outside parties (e.g. vendors, partners).

Expertise breadth or depth in covering the following technologies: Solaris operations, programming services and internals (other unix variants are a plus); Linux; Win2K; Managing/Tuning Database servers; Database Design; Advanced Veritas Volume Manager (VxVM); VERITAS Cluster Server (VCS) or other High-availability service, especially in a SAN environment; design and operations of SAN environments; high availability strategies; TCP/IP and load balancing strategies; Applications design and implementation; C/C++ programming; J2EE; Messaging and Queuing; SMTP; Utility scripting (e.g. awk, sed, perl, bourne); Web services design

Internet service experience, especially on a large scale. Experience with high volume web systems or large transaction client-server systems.

Ability to thrive in a high-pressured but highly structured, customer-oriented environment. Ability to contribute to multiple projects/demands simultaneously.

Knowledge and experience using eBay's websites strongly preferred.

Experience interacting with vendors.

12+ years of professional related experience.

BSEE, CS or other relevant technical degree required.


Basic Qualifications This individual is required to demonstrate Technical Architectural Leadership, playing a vital role in the design, operation, implementation, and maintenance of eBay's web properties running in 24x7x52 environment. A 12 year history of technical preparedness for this role is required.


Education Bachelors Degree or Equivalent

Thursday, May 28, 2009

Software Engineer 4

Type : Full Time
Location : San Jose CA
Re# 32218BR

Primary Job Responsibilities


Define, design, and implement complex, multi-tier distributed software applications focussed on Search.

Segment and design system layers to support componentized and layered application development, including user interface, business functionality, and back-end access.

Work with other engineers, Product Management, QA, and Operations teams to develop innovative solutions that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to development principles and product goals.

Help define product requirements, estimate engineering effort, plan implementation, rollout system changes and evaluate product performance.

Must be able to independently design, code and test major features, as well as work jointly with other team members to deliver complex changes.

Develop technical and domain expertise and apply to products and problems.

Share release management duties on feature rollouts, share on-call responsibilities.

Job Requirements
- BS/BA in Computer Science or related field.
- Familiarity with search domain preferred.
- Good understanding of computer science fundamentals like data structures and algorithms.
- 8+ years experience in requirements analysis, design, coding and unit testing of scalable, distributed, fault-tolerant applications in NT and UNIX environments.
- Expertise required in object-oriented design methodology and application development in Java and J2EE.
- Experience with IBM WebSphere or other J2EE application servers required.
- MS in CS or related field preferred.
- Good analytical and problem solving skills. - Good writen and verbal communication skills.
- Working knowledge of relational databases (prefer Oracle), ISAPI, HTTP/HTML, XML, XSLT and basic NT/UNIX system administration preferred.


Basic Qualifications
- BS/BA in CS or related field.
- Prior experience in object-oriented design methodology and development in java.


Education Bachelors Degree Required

Software Engineer 5

Type : Full Time
Location : San Jose CA
Req # 31843BR

Primary Job Responsibilities

Development of classification, data mining, and information retrieval technologies.

Lead product development of proven algorithmic ideas and concepts

Design, implement systems compatible with existing structured data systems within eBay, specifically eBay's product catalog system.

Segment and design system layers to support componentized and layered application development, including business functionality and database access.

Work with other engineers, managers, Product Management, QA, and Operations teams to develop innovative solutions that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to development goals and principles.

Estimate engineering effort, plan implementation, and rollout system changes.

Must be able to independently design, code and test major features, as well as work jointly with other team members to deliver complex changes.

Ability to develop strong relationships across levels and functions.

Identify technical areas for improvement and make detailed business cases for improvements or new areas of opportunities.

Develop industry and product technical expertise.

Provide direction and assigns tasks to other employees.

Expected to deliver consistently with little supervision.

Job Requirements

Lead product development of proven algorithmic ideas and concepts in classification, text mining, and information retrival technologies.

Deep understanding of algorithms (e.g. machine-learning, "smart" systems, data mining, etc.)

Experience with data-driven systems desired.

Good communication skills.

Self-starter and a proven results-oriented person with a delivery focus.

Solid mathematics background is highly desirable

Experience in the areas of web data analysis, (web) information retrieval, and information extraction.

Experience in object-oriented design methodology and application development in Java.


Basic Qualifications

PhD or MS in Computer Science or related discipline with a experience in the areas of machine learning, data mining, information retrieval, and information extraction

Experience with data-mining technologies (Classification, Clustering and other algorithms)

Proven knowledge of data mining and machine learning methods and tools

Software development skills (Java, C/C++, Perl, SQL, etc.). Expertise in Java preferred.

Excellent communication skills and ability to understand business requirements and lead.

8+ years experience in requirements analysis, design, coding and unit testing of scalable, distributed, fault-tolerant applications in NT and UNIX environments.

Solid mathematics background is highly desirable


Education Doctorate or Equivalent

Technical Architect 4

Type: Full Time
Location : Austin, TX
Req # 31620 BR

Primary Job Responsibilities
The Presentation Architecture team in the Core Technologies organization is looking for a talented architect to help design and develop web platform systems for PayPal. This team member will also assist in leading product initiatives, recommending improvements, mentoring and guiding junior team members.

Job Requirements
10+ years of hands-on experience with advanced Java/J2EE technologies and OOP design patterns in building infrastructure and web applications that are multi-tiered, distributed, scalable, highly available, and secure. Preferred candidates will also have strong C++ development experience.

Web development using J2EE technology should include experience with web applications (JSP, Servlets, etc) as well as service-based frameworks (XML, SOAP, REST, etc.). Specific experience with payment systems is a plus.

Experience building application frameworks for J2EE Application server environments is a must.

Working knowledge of all modern web technologies (i.e. HTML, CSS, JavaScript, DOM, XML, SOAP) and W3C standards is required.

Strong familiarity with state-of-the-art software development processes, practices and tools including IDEs, SCM, and build and automation scripting.

Very strong technical leadership skills to lead large scale initiatives implemented by cross-functional teams that meet market needs with respect to functionality, performance, scalability, reliability, realistic implementation schedules, and adherence to development goals, principles and recognized industry standards.

Track record of taking ownership of the quality and usability of the applications and infrastructure you have produced.


Basic Qualifications
The successful candidate will have built enterprise-class software frameworks for the web and will have a track record designing and creating large-scale applications and their supporting infrastructures. The ideal individual will have excellent oral/written communication skills and a solid understanding of the full software development lifecycle.

The team member we're looking for has the highest personal ethics, a can-do attitude, seeks pragmatic and minimalistic solutions and is highly organized and process-oriented.

A BS/BA in Computer Science or related is required, graduate or advanced degree preferred.

Education BSCS or BSEE or Other Related 4yr Technical Degree

Manager, QA 2

Type : Full Time
Location: San Jose, CA
Req # 32818BR

Primary Job Responsibilities
Defining, implementing, and maintaining best-of-class processes, procedures, and tools to enhance quality engineering processes and productivity
- Driving measurable change in the company’s product and code quality
- Resource allocation, capacity planning, scheduling, risk management, issue resolution and productivity metrics tracking
- Mentoring and leading their team be it local or geographically spread to deliver features and updates to the site on schedule while achieving high quality objectives
- Performance reviews, compensation, career planning and recruiting new talent as required to manage varying work load
-Influence development managers and architects to insure that appropriate levels of quality and testability is built-in to the design and code

Job Requirements
The ideal candidate will have extensive experience with the architecture and quality of high volume, real-time transactional systems and possess detailed knowledge of software development best practices.
- 5+ years experience in leading engineering and quality teams
- 10+ years hands-on experience in requirements analysis, design, coding, and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.
- 3+ years experience in working on high-volume web / eCommerce capabilities
- 3+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.
- Expertise required in design and implementation using relational databases (prefer Oracle).
-Exposure to Ajax technologies desired.
- Strong experience in managing offshore teams and bringing out their best potential/efficiency irrespective of their geographical locatio

Basic Qualifications
Outstanding presentation and written skills as well as the ability to deal effectively with both technologists and business representatives.
- Proven results-oriented person with a delivery focus.
- Good time management and ability to work on concurrent assignments with different priorities
- Ability to facilitate cross functional team communications
- Self-motivated, able to work independently and be able to thrive in a multifaceted fast-paced development environment
- Excellent abilities to make sound decisions within a short timeframe
- Outstanding presentation and written skills as well as the ability to deal effectively with both technologists and business representatives.
- Proven results-oriented person with a delivery focus.
- Good time management and ability to work on concurrent assignments with different priorities
- Ability to facilitate cross functional team communications
- Self-motivated, able to work independently and be able to thrive in a multifaceted fast-paced development environment

- Excellent abilities to make sound decisions within a short timeframe

Education Masters Degree or Equivalent

Quality Engineering Manager

Location : San Jose CA
Type : Full Time
Req # 32418

Primary Job Responsibilities
The Quality Engineering Manager will be responsible for defining product quality vision, delivering on this vision by operating at a highly technical level focused on product quality, code and release quality, defect prevention as well as process excellence. At the core of this role is the unique challenge of tackling the complexity of eBay's globally-scaled ecommerce web services that serve as a key business platform for thousands of unique customers. This role also requires strong collaboration and partnership with other engineering services to influence engineering best practices and infuse quality throughout the development life cycle.

Responsibilities will include:

- Defining, implementing, and maintaining best-of-class processes, procedures, and tools to enhance quality engineering processes and productivity
- Driving measurable change in the company's product and code quality
- Resource allocation, capacity planning, scheduling, risk management, issue resolution and productivity metrics tracking
- Mentoring and leading their team be it local or geographically spread to deliver features and updates to the site on schedule while achieving high quality objectives
- Performance reviews, compensation, career planning and recruiting new talent as required to manage varying work load
- Act as a strong advocate for performance quality in all spheres of product development process.. Influence development managers and architects to insure that appropriate levels of quality and testability are built-in to the design and code. Quality Engineering background, including JUnit/Code Coverage Mock concepts/Static Analysis, would be a definite plus.
- Develop and document standards, practices, processes, guidelines and checklists. Mentor staff, as well as be capable of hands-on participation. Interact daily with Business, Technical, and Program Management teams.

Job Requirements
The ideal candidate will have extensive experience with the architecture and quality of high volume, real-time transactional systems and possess detailed knowledge of software development best practices.
- 5+ years experience in leading engineering and quality teams
- 10+ years hands-on experience in requirements analysis, design, coding and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.
- 3+ years experience in working on high-volume web / eCommerce capabilities
- 5+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.
- Expertise required in design and implementation using relational databases (prefer Oracle).
-Exposure to Ajax technologies desired.
- Strong experience in managing offshore teams and bringing out their best potential/efficiency irrespective of their geographical location


Basic Qualifications
BS/BA in CS or related field
5+ years experience in leading engineering and quality teams
10+ years hands-on experience in requirements analysis, design, coding and unit testing of scalable, distributed, multi-tiered, fault-tolerant applications in Windows and UNIX environments.
5+ years object-oriented design methodology and application development in Java and J2EE, including servlets, JS, JDBC.
Have Oracle RDBMS/XML experience.
Familiarity working on NT systems
Experience testing of software applications that are java-based.
Knowledge of J2EE and application servers such as websphere and web-logic
Solid Quality Assurance background, including JUnit/Code Coverage (Emma)/Mock concepts/Static Analysis


Education Bachelors Degree or Equivalent

Web Designer 5

Type : Full Time
Location : San Jose CA
Req # 31079BR

Primary Job Responsibilities
The Principal Designer is responsible for ensuring that the eBay's Design System maintain the highest levels of quality, efficiency, consistency, and innovation. S/he will produce clear strategic solutions; interpret them into the creation of design systems; and document them into guidelines for global adoption.

The successful candidate will be responsible for identifying unmet platform-wide needs and initiating strategic solutions that will be utilized by worldwide user interface teams. S/he will lead and champion the development of new design patterns and components across flows.

The Principal Designer will initiate research and develop design principles based on the insights gained from that research. A deep knowledge of design trends related to eCommerce and user centered design methodologies is imperative.

A successful candidate will be instrumental in presenting and fostering understanding of interface solutions being delivered as well as in gathering buy-in and facilitating decision making across the organization.

Job Requirements
Minimum 8+ years designing for large scale web interfaces. 2+ years design directing User Experience Creative designers. Online portfolio is required.

Basic Qualifications
Candidates must have a thorough knowledge of computers and the Internet. They must be high level thinkers that can dive deep into a specific design challenge and come up with solutions that can be consistently utilized site-wide globally. They must have experience working successfully leading Creative Design within interdisciplinary project teams and collaborating with business units, user experience designers and researchers.

Candidates should exhibit a strong understanding of the eBay’s business model and how creative solutions contribute to eBay’s success over time.

They must prove mastery of design principles as they apply to the creation of global/large scale web user interfaces, and practical knowledge of user centered design methodologies. They must have working knowledge of internationalization processes, information architecture, and interaction design principles.

The Principal must be a clear and effective presenter in order to influence important decision makers across the company and maintain credibility for the User Experience and Design group. S/he will influence others to effectively utilize interpersonal skills by setting the example. S/he must be an outside the box thinker in order to turn new ideas into practical solutions and influence others into thinking creatively.

Candidates must work well in a fast-paced team environment providing design direction for Design Leads and Designers working on a wide range of online products all focused on supporting business objectives while enhancing the user experience. They must be organized, have excellent time management skills and be highly detail oriented

Education Bachelors Degree Required

User Interface Designer 3

Type : Full Time
Location : San Jose CA
Req # 32166BR

Primary Job Responsibilities
We are seeking an exceptional Experience and Interface Designer to join eBay's Rich Media team within the User Experience & Design Group (UED). The Rich Media team works with the user community and across all business units to design and develop world class global products. The team is empowered to drive product innovation and is looking for an indivdual who is excited about designing and developing next generation solutions.
The Candidate will collaborate with world class interaction designers and lead teams in establishing the design framework, setting the design direction for a project and writing product specifications (IA, work flow, functionality and layout, etc.) which engineering will leverage in the build process

Job Requirements
The Candidate should combine a superior background in User Experience Design with the capability to directly implement innovative design specifications using leading rich media programming languages, such as Action Script.

- User Experience Design and Interaction Degree - BA or equivalant.

- 6 years of commercial software product design and development for online and PC environments. Must have track record of launching robust products.

- Extensive experience (2 - 4 yrs) working with ActionScript / Flex and JavaScript.

- Experience with HTML, XML, CSS,

- Experience designing Flash applications that interface with a web backend through well-defined APIs.

- Understanding of object oriented programming concepts and design patterns.
- Solid graphic design and art direction background.

- Ability to prioritize work, and communicate effectively with members of the development team. The role will require significant interaction with engineers.


Basic Qualifications
- Experience in UI design and engineering of content-based applications such as rich media widgets, social networks, photo albums, email, chat, content management systems, etc.

- An insatiable curiosity for learning new technologies and pushing boundaries.

- A focus on building consumer centric products that reach millions of people.

- A strong personal interest in media authoring and communication.

- A sense of humor.


Education Bachelors Degree or Equivalent

User Experience Manager 3

Type: Full Time
Location San Jose
req # 32277BR

Primary Job Responsibilities
eBay is looking for a Sr. User Experience Design Manager to lead a team of talented designers and content strategists.

In the role, you will lead the design of user experiences that eBay.com buyers use. You will coach your team on projects from inception to launch, enabling them to best meet their user needs and business goals—experience partnering with business and technology leaders will be critical. As we evolve from a mostly static user interface on eBay, to more rich and interactive experience, you will champion new front-end technologies (e.g. AJAX, Adobe Flex, MS Silverlight) and broaden the innovation possibilities for our user experiences. You will identify and implement process improvements and design methodologies that would make your team more efficient and effective. We expect you to mentor the designers on your team with the goal of enhancing their abilities, expanding possibilities of their designs, and helping them achieve a fulfilling career path. Finally, we are looking for someone who is active in the design community and who is looking to maintain or expand the current role they are playing thru talks, conferences, and networking.

Job Requirements
Your team would be approximately 4-5 interaction designers, visual designers and content strategists.

Key parts of your team’s role:
· Develop intuitive, usable, and engaging user experiences, with a focus on the search experience
· Define the behavior and voice of the search process
· Partnering with Product Managers and Engineers to build features and implement improvements

Your team would focus on the following:
· How people successfully search on eBay
· How buyers shop on eBay
· How sellers establish themselves as credible merchants who provide world-class buying experiences

· At least 5 years experience in a design leadership role.
· At least 10 years of design experience. Search and/or online retail website design experience a plus.
· Bachelors or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field. Masters degree preferred.
· Strong leadership and personnel management skills.
· Excellent understanding of user experience design for the Web, technology trends, demonstrable design skills, and ability to present relevant work.
· Excellent interpersonal and presentation skills, including the ability to communicate effectively in small and large groups, and to all levels of the organization.
· Proven ability to lead your team to create innovative user experiences and become world-class designers.

Basic Qualifications
· At least 5 years experience in a design leadership role.
· At least 10 years of design experience. Search and/or online retail website design experience a plus.
· Bachelors or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field. Masters degree preferred.
· Strong leadership and personnel management skills.
· Excellent understanding of user experience design for the Web, technology trends, demonstrable design skills, and ability to present relevant work.
· Excellent interpersonal and presentation skills, including the ability to communicate effectively in small and large groups, and to all levels of the organization.
· Proven ability to lead your team to create innovative user experiences and become world-class designers.

Education Masters Degree or Equivalent

Risk Analyst 4 / Sr. Business Analyst

Type: Full Time
Location: San Jose
Req # 32581BR

Primary Job Responsibilities
The Sr. Business Analyst will report to Sr. Manager Data and Analytics infrastructure in Trust & Safety Risk Management team. Responsibilities include:

• Act as the liaison between the TnS team and teams responsible for data and analytics infrastructure. Build and maintain strong relationships with business partners and technology teams.

• Work with key business end users to conceptualize, document and manage implementation of new data/analytics capabilities for the team.

• Also be responsible for design and implementation of data analysis and reports that help predict and prevent prohibited activity on eBay’s website, including fraud and other violations of eBay’s user agreement.

• Provide critical insights through sound analytics that enable business partners in Trust and Safety, eBay Marketplace to make best business decisions.

Job Requirements
• 5+ years of business analysis experience
• Strong knowledge of databases and SQL (Teradata a plus)
• Experience with analyzing large and complex data using statistical/analytical tools like SAS, SPSS, Excel
• Proficient in presenting analysis results to end users and senior management
• Experience leading projects and people
• Ability to learn new technologies and functionality
• Ability to solve complex technical problems, assimilate information rapidly, and work under time constraints
• Aptitude to work collaboratively with other teams to design and develop effective solutions
• Masters Degree in Business, Engineering, Statistics or closely related discipline


Basic Qualifications
The role is data and analytically intensive. It will also require the ability to thrive in a cross-functional environment while juggling multiple responsibilities. A successful candidate will possess a passion for achieving practical business impact. Skills in problem definition, rigorous analysis, and recommendation development will be critical.


Education Masters Degree or Equivalent

User Interface Designer 5

Type: Full Time
Location : San Jose CA
Req # 32706BR

Primary Job Responsibilities
In the role you’ll help create the future user experience of the eBay Marketplace by designing the interactions and interfaces which will engage our customers. At the core you’ll transform unmet user needs and business opportunities into successful product launches thru the use of design thinking and the ability to collaborate and work effectively with software developers. We’re evolving from a mostly static user interface on eBay to more rich and interactive experiences experience so it is important to have good depth with new front-end technologies (e.g. AJAX, Adobe Flex/AIR). Our management team will focus on enhancing your abilities, expanding possibilities of your designs, and helping you achieve a fulfilling career path.

Finally, we’re looking for someone who actively participates (or would like to) in the design community and who is looking to maintain or expand the current role they’re playing thru talks, conferences, and networking. Experience working on complex ecommerce sites and as an eBay Seller is highly desirable.

Here’s what you’ll do:

· Create and articulate your Point of View and influence key stakeholders to build a user centric seller roadmap
· Leverage your technical understanding to work collaboratively with software developers in delivering the best user experience
· Utilize your judgment and experience to be able to make project tradeoffs as needed
· Mentor and collaborate with other designers
· Define the behavior of the site and how to significantly improve the selling experience on eBay
· Develop intuitive, usable, and engaging interactions
· Define site information architecture
· Define interaction design patterns

You will focus on the following areas:
· How to build trust on the site for buyers and sellers
· The interrelationship between buyers and sellers
· How people sell items and manage their business, inventory, communication and customer support on and off eBay Inc.

Job Requirements
· Bachelors or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field. Masters degree preferred.
· Excellent understanding of user experience design for the Web, technology trends, demonstrable design skills, and ability to show relevant work.
· Excellent understanding of web technologies and how to work with developers to leverage them.
· Excellent interpersonal skills and presentation skills, including the ability to communicate effectively in small and large groups and to senior executives.
· Proven ability delivering high quality designs to customers.
· Experience mentoring Interaction Designers with the ability to challenge and inspire design colleagues
· Experience with ecommerce sites highly desirable, especially on Selling side.

Basic Qualifications ·
Principal Interaction Designer: At least 12 years experience as an interaction designer (Masters degree counts as 1 year)

Education Bachelors Degree or Equivalent

Product Marketing Mgmt 4

Type : Full Time
Location : San Jose
Req # 32860BR

Primary Job Responsibilities
At PayPal, we’re laser-focused on creating better ways for consumers and merchants to pay and get paid. Putting customers’ needs first, coupled with a “challenger” mindset, we’re redefining the payments category through product, marketing, and service delivery innovation. PayPal is not for everyone. To re-invent a category, we need creative, courageous individuals who challenge conventional wisdom and are fired up about new and better ways to deliver for the customer.

We’re seeking a seasoned credit product marketer (ideally with 8-10 years credit card experience) to help drive the strategy and execution for our existing and future credit products. We’re seeking top talent with a proven track record of success with end-to-end product lifecycle development, including winning go-to-market strategies and plans. The incumbent is obsessed with understanding consumers’ needs and building innovative products that delight them, every time. The incumbent should be able to manage a small team of consumer product marketers and partner closely with the Product Management and Customer Experience & Design organizations on strategy and execution. He/she should also be highly effective at working with external partners at senior levels. Specific job responsibilities include:

*Be the voice of the consumer, the expert on insights and needs, work hand-in-hand with market research

*Own benefits marketing – clearly define the key benefits/proposition of each of our products and develop bold, telegraphic naming and messaging that bolsters comprehension; ensure naming/messaging is consistent throughout all communication channels

*Link product innovation to consumers’ needs – ensuring end-to-end product experience is on brand

*Go-to-market strategy. Manage all of the consumer-facing elements to bring products to market: research; naming, messaging, positioning; collateral; marketing & sales distribution plan.

*Track customer metrics & financial performance of credit product portfolio.

*Manage & develop a small team of consumer product marketing managers

*You'll get excellent support, have the authority to get things done, and will be rewarded for your results.

Job Requirements Dynamo. Seasoned pro. Exemplary leader. Domain expert. Consumer-centric. A credit product marketer who has had major successes with best-in-class financial services / payments brands. Other:

*Proven track record of success with B2C end-to-end product lifecycle development, including winning go-to-market strategies and plans; significant experience working with all matrix functions impacted by new product development and implementation (Product; technology; risk; customer service; marketing; legal; more)

*Strategic thinker - the ideal candidate will combine classic strategic marketing skills with experience in multi-channel marketing/distribution of credit/financial services products and services.

*Financial acumen: Needs to be extremely comfortable with the analysis of customer & financial metrics and the implications of such.

*Challenger mindset: ambitions exceed resources; openness to do things differently; assume thought leadership of, and prepared to, redefine the category

*Superior relationship and influence management skills in interacting with senior leaders, peers, and external partners… with proven ability to influence decisions in a matrix environment

*Proven track record of driving results in a fast-paced and constantly changing environment

*Demonstrated strong marketing strategic and creative thinking (benefits mktg/customer orientation)

*Must handle multiple priorities with a strong attention to detail and needs to possess strong analytic and problem-solving skills.

*Builds strong teams - able to attract, grow and retain talented employees and build a high-performing organization and a great place to work. People management experience.

Basic Qualifications Bachelor's degree

Education Bachelors Degree or Equivalent

Software Engineer 3

Type: Full Time
Location : San Jose CA
Req# 33001BR

Primary Job Responsibilities
This opportunity is to work for one of the most challenging groups at eBay - Trust & Safety. The charter of the Trust & Safety group is to develop software that helps proactively prevent fraud, catch fraud, catch eBay policy violations, enforce policy violations as well as collect data that helps build future Trust and Safety strategies. Running behind virtually any functionality on the site and being arguably one of the largest consumers and producers of data on it, Trust & Safety systems combine both extremely high volume and enormous complexity. We are currently building tools to monitor and support Trust & Safety systems, as well as troubleshoot and triage issues related to them.
We provide challenging, fast paced work environment with plenty of growth opportunities. The person in this role should become an expert in eBay’s Trust & Safety Platform. He/she will independently investigate technical issues (whether caused by software bugs, system misconfiguration or data corruption), and communicate recommendations and solutions. In addition this person will work on definition, design, implementation and testing of complex monitoring/troubleshooting tools. This role assumes the ability to work across multiple programming languages, large-scale systems and databases

Job Requirements
- This job requires innovative solutions and people that enjoy rapidly solving very
complex problems.
- Strong design, development, testing and documentation skills
- Someone who is creative in finding new ways of monitoring and troubleshooting of complex systems
- Someone who takes initiative, is a fast learner and is able to multitask
- Someone who is comfortable interfacing with variety of teams, directing requirements, raising and resolving issues.

Basic Qualifications
- BA/BS in CS (or equivalent) and 5+ years related industry experience (or MA/MS and 3+ yrs.)
- Solid grasp of Java language and its core APIs
- Solid Perl programming skills highly desirable
- Sound understanding of database issues, SQL, data modeling, specifically Oracle

Education Bachelors Degree Required

Manager, Public Relations

Type : Full Time
Location : San Jose, CA

Primary Job Responsibilities This role leads the public relations for PayPal’s merchant services and developer/open platform business. The overall purpose is to define and deliver the PR strategy for merchant services and the developer community in North America and position PayPal’s key messages across these different segments.

Core responsibilities:

1. Merchant Services Strategy & Planning
• Define the PR strategy for merchant services in NA
• Develop and execute quarterly merchant services PR plans
• Identify key business/SMB journalists and build their awareness, understanding and preference for PayPal
• Use social media to engage the SMB community to drive buzz/word of mouth
• Manage merchant services PR budget, prioritising for greatest returns
• Track and measure impact of activities to show ROI
• Provide advice to business heads in conjunction with the PR director on the reputational implications of product and service initiatives

2. Developer Community Strategy & Planning
• Define the PR strategy for PayPal’s new developer/open platform business
• Launch PayPal's new developer/open platform business in Q4 09 including 4 month momentum campaign prior to launch
• Identify key developer journalists and build their awareness, understanding and preference for PayPal
• Use social media to engage the developer community to drive buzz/word of mouth among the developer community
• Develop and execute quarterly developer PR plans
• Manage developer PR budget, prioritising for greatest returns
• Track and measure impact of activities to show ROI
• Provide advice to business heads in conjunction on the reputational implications of product and service initiatives

3. Press Office function
• Contribute to the management of the press office function for North America PR
• Respond to requests from journalists and external communication stakeholders
• Monitor of PayPal merchant services, developer and corporate coverage, and responding where necessary
• Manage PR agencies, both retained and project based
• Media training of PayPal merchant services and developer spokespeople
• Communication and follow up of press releases throughout the year
• Crisis and issues management
• Generate relevant, targeted press coverage in appropriate designed to support business objectives
• Reporting on qualitative and quantitative measurement of coverage
• Create quarterly media newsletters to keep journalists abreast of industry and PayPal updates


4. Manage PayPal blog and social media strategy
• Manage the PayPal blog daily
• Work with team to ensure at least two new blog posts per week at minimum
• Work with the team to ensure regular (at least on eper day) Twitter updates
• Respond to comments appropriately within 24 hours
• Evolve the blog to customer trends and new media usage
• Engage with consumer and corporate team to deliver year-long, measurable social media strategy

5. General Management
• Key member of public relations team

Job Requirements
1. Experience required:
*Proven experience of creating strategic PR plans in B2B and developer businesses and executing tactical campaigns to generate relevant coverage
*An extensive record of driving the news agenda in-house or at an agency, and meeting demanding targets for positive press coverage.
*A strong payments and/ or technology background. Candidates without payments or technology experience will be considered, but only with an outstanding track record of achieving media coverage.
*An extensive network of media contacts, including personal finance editors and deputy editors
*Strong project management skills with experience with work prioritisation, planning, influencing and working in cross-functional teams
*Proven experience working with executives at all levels as media spokespeople

2. Personal characteristics or further competencies required:
*Good team player with collaborative approach
*A highly confident communicator, capable of dealing with journalists and PayPal’s most senior executives.
*Experience of working across multi-disciplinary teams
*High energy and enthusiasm with evidence of being a self-starter
*Demonstrated track record of delivering results – on time


Basic Qualifications
1. Technical skills:
*Strong MS Office skills, particularly PowerPoint
*Top class writing skills, demonstrating the ability to adjust their style to different media audiences in a creative, energetic way. (We will be implementing a writing test as part of the interview process)

2. Qualifications:
*Excellent academic background
*Undergraduate degree


Education BSCS or BSEE or Other Related 4yr Technical Degree